Shubham Bendal — Operations Associate

I’m a customer-focused professional with 3+ years of experience in client success, account management, and contact centre operations. In my previous role as a Technical Account Manager, I worked closely with enterprise clients to resolve challenges, manage onboarding, and deliver high-quality support—building strong relationships while consistently meeting KPIs. Currently, I’m pursuing an International MBA at the University of South Australia, specializing in Business Analytics, where I’m expanding my expertise in data-driven decision-making, process improvement, and strategic problem solving. I thrive at the intersection of customer service and business analysis—translating client needs into actionable insights, driving engagement, and improving outcomes. Open to part-time roles, internships, and consulting projects in Adelaide, I bring: Strong communication & stakeholder management skills Proven ability to deliver in fast-paced, target-driven environments Experience with CRM platforms and client lifecycle management A growth mindset with a passion for continuous learning

Stackforce AI infers this person is a Customer Success professional with a focus on SaaS and business analytics.

Location: Thane, Maharashtra, India

Experience: 3 yrs 3 mos