Oct 2021 – Oct 2023 · 2 yrs · Greater Bengaluru Area · On-site

• Leading product design and brand design to change the narratives around providing and managing employee benefits to result in a happier and healthier workplace

Aug 2021 – Oct 2021 · 2 mos · Greater Bengaluru Area

• Responsible for all things product experience design for three key businesses:
• 1. Vehicle Commerce - OLA Cars & OLA Bikes
• 2. Financial Services - Lending, Insurance, Asset Financing
• 3. Delivery - OLA Foods & OLA Stores (quick commerce)

Aug 2019 – Aug 2021 · 2 yrs · Mumbai, Maharashtra

• Lead the strategy, design and execution of converting the B2B Haptik Platform to be fully self-serve
• Architected, asking with product team, the "product-led growth strategies" and baked it into the platform design
• Lead the design and incorporation of Haptik Design System for Haptik Platforms
• Lead the Haptik Chat design system - [Spark](https://www.figma.com/community/file/949726733528864886/Stark---Haptik's-Chatbot-UI)
• Grew the practise of conversation design from a nascent three person team to a seven with a strong industry presence.
• Grew the product design team from 2 to 4 to a completely research and design lead product building practise

Oct 2017 – Sep 2019 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Developed an innovative new material for coffee filtration along with Ahlstrom Munksjo.
• Developed a patent-pending manufacturing process that stops ground-coffee degradation, extends shelf life exponentially, in collaboration with IISc Bangalore.
• DIPP/DPIIT recognized startup by Govt. of India. 
(1 in 1500 nationwide)
• Recognized as a startup by Govt. of Odisha (1 in 300 statewide)
• Incubated at NSRCEL, IIM Bangalore (India's leading Business School)
• Sold IP to leading food and beverage company in India

Oct 2015 – Oct 2017 · 2 yrs · San Francisco Bay Area

• Spearheading the native mobile app design initiative at Healthline.
• Redesign MSBuddy app for Android and work towards a user-centered design approach in iterations to improve user experience and follow product strategy.
• Supporting the product team with user research initiatives.
• Architecting, organizing and conducting research methods towards the user research practice at Healthline.

Mar 2015 – Feb 2016 · 11 mos · San Francisco Bay Area

• Lead product design of three products owned by the Verizon Internet Services and Product’s engineering team.
• Established a practice of user research in the team that now works along the agile product development process
• Planned, structured, organized and conducted user researches for product.
• Lead the design of Instant Access product resulting in acquisition of paying clients.
• Shipped final visual design for respective products and oversaw design implementation by the engineering team.

Apr 2014 – Aug 2014 · 4 mos · Palo Alto, CA

• As a User Experience Design Intern the following were my outlined tasks which I successfully performed:
• Lead the design work for <​hidden> product
• Engaged in rapid prototyping
• Conducted user research and presented vital user behavior information for the product
• Created information architecture documentations for the mobile internet services products
• Created wireframe documentation for the mobile internet services
• Create user interface graphics and flows for <​hidden> product
• Created paper, lo-fidelity and high-fidelity prototypes
• Optimized existing user experience flows
• Create presentations and/or pdf flows and documentation needed for the PLM, Executives and user experience teams

Jan 2014 – May 2014 · 4 mos · School of Library & Information Science, Wells Library, E 10th St.

• Managed the requirements of design lab and its attending students.
• Developed high-fidelity and low-fidelity wireframes for ongoing projects.
• Conducted usability tests and generated usability reports.
• Worked on stakeholder requirements and reports.
• Design low-fidelity and high-fidelity prototypes.

Oct 2011 – Jun 2013 · 1 yr 8 mos · Bangalore, India

• Qonnect is an iPhone app using which people can share their contact information wirelessly without requiring any conventional online medium (Internet, Bluetooth, Wifi) with a better experience and within seconds.
• Receiver Detection Mechanism paper developed for patent application
• Developed the business plan and customer acquisition strategy.
• Raised angel investment from private investor
• Incorporated ‘Qonnect App Lab,’ a Private Limited company (LLC)
• Lead the UI/UX design team to final product design
• Managed team of five comprising of developers and designers.

Dec 2010 – Feb 2011 · 2 mos · Kolkata

• Website Design
• Android App Development
• SEO optimization