Surbhi Rathore

CEO

San Francisco, California, United States15 yrs 5 mos experience

Highly StableAI Enabled

Key Highlights

Led AI product strategy at Invoca post-acquisition.
Co-founded Symbl.ai, scaling APIs for real-time conversation understanding.
Expert in multimodal language understanding and conversational AI.

Stackforce AI infers this person is a SaaS AI product leader with extensive experience in conversational AI and developer platforms.

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Skills

Core Skills

Ai Product ManagementProduct StrategySoftware Development

Other Skills

AI product strategyAPI ecosystemsAPI scalingAmdocs ClarifyArtificial Intelligence (AI)Backend componentsBusiness StrategyC++CRMCRM ConsultingCRM databasesConversation AnalysisConversational AIConversational AI platformsCore Java

About

AI product leader with deep experience in multimodal language understanding, agentic systems, and conversational AI platforms. Experienced in building developer platforms, API ecosystems, and platform primitives that power production AI systems at scale. Former founder of an AI developer platform for real-time conversation understanding. Now leading Invoca’s AI platform and agentic use cases across SMS, voice, and workflow agents. Focused on making AI systems contextual, usable, and scalable across brands.

Experience

Invoca

VP, AI Products & Strategy

May 2025 – Present · 10 mos · San Francisco, CA · Remote

Joined Invoca to lead AI products and strategy following the acquisition of Symbl.ai. Driving Invoca’s AI platform and agent ecosystem—designing the core platform capabilities, abstractions, and multimodal workflows behind next-generation conversational agents across SMS, voice, and in-product experiences.

AI Product ManagementProduct LeadershipAPI ecosystemsConversational AI platformsProduct Strategy

Radium

Advisor

Jan 2025 – Apr 2025 · 3 mos

Advised on AI product strategy, platform direction, and early PMF.

AI product strategyPlatform directionAI Product Management

Devnetwork

DevNetwork - AI/ML Advisory Board

Aug 2023 – Present · 2 yrs 7 mos

Symbl.ai

CEO & Co-Founder

May 2018 – May 2025 · 7 yrs · Seattle, WA · Hybrid

As Co-Founder & CEO of Symbl.ai, built one of the earliest developer platforms for real-time conversation understanding—scaling its APIs and SDKs globally across enterprises and thousands of developers. Led the product, technology, and GTM organization through rapid growth before the company was acquired by Invoca.

Real-time conversation understandingAPI scalingSDK developmentAI Product ManagementProduct Strategy

Amdocs

2 roles

Software Development Team Lead

Promoted

Mar 2016 – Feb 2018 · 1 yr 11 mos · Pune · On-site

At Amdocs, I worked across conversational AI and digital platforms for global telcos, driving both 0→1 solution design and large-scale product improvements. I also parachuted into critical deployments to unblock issues and deliver reliable systems in partnership with Field, Product, and Engineering teams.

Conversational AISolution designProduct improvementsProduct Strategy