Shubham Jain

Business Development Executive

Delhi, India8 yrs 9 mos experience

Highly Stable

Key Highlights

Expert in cross-functional program management.
Proven track record in digital transformation.
Strong stakeholder management and communication skills.

Stackforce AI infers this person is a Fintech professional with strong program management and digital transformation expertise.

Contact

Skills

Core Skills

Program ManagementBfsi Digital TransformationSales

Other Skills

Agile DeliveryBusiness-IT AlignmentCross-Functional Stakeholder ManagementGovernance & Risk ControlsLOS/LMS PlatformsProcess AutomationSalesforce CRMStrategic Execution

About

Full of energy and driven by execution, I’ve transitioned from frontline sales to the strategic side of things — currently working in the PMO (Center of Excellence) at Bajaj Finance Ltd., where I lead cross-functional initiatives to simplify processes, improve digital journeys, and enable business growth. My strength lies in collaborating with teams across Risk, Tech, Legal, Compliance, and Business to turn ideas into outcomes. I still carry my sales DNA — love communicating, solving real problems, and driving impact. Outside work, you’ll find me exploring mountain trails, planning the next trek, or deep-diving into stock markets and business stories. Whether it’s project dashboards or market charts — I’m always game for analysis and action!

Experience

Bajaj finserv

Sr Cluster Manager

Apr 2025 – Present · 11 mos · Pune, Maharashtra, India · On-site

As part of the Center of Excellence – PMO at Bajaj Finance Ltd., Leading cross-functional program management for Salesforce-based LOS and LMS, specifically supporting the PL/PLCS vertical.
Key Responsibilities:
End-to-end Program Ownership: Drive planning, execution, and delivery of digital transformation initiatives across LOS/LMS platforms to enhance operational scalability and customer experience.
Stakeholder Management: Act as the primary liaison among key stakeholders, including Risk, Compliance, Legal, Insurance, Product, Sales, Tech, and IT teams, ensuring strategic alignment and timely delivery of initiatives.
Process Optimization: Identify process gaps, define business requirements, and manage implementation of platform-level enhancements to improve turnaround time (TAT), data quality, sales efficiency, and audit readiness.
Product Lifecycle Support: Collaborate with Product and Engineering teams to translate business needs into functional requirements, monitor UAT, and support go-live and post-deployment stabilization.
Governance & Reporting: Implement program governance frameworks, manage PMO dashboards, and ensure transparent communication with senior leadership and business heads.
Business Enablement: Focus on building agile, compliant, and scalable digital processes that directly impact business growth and ease of operations for sales and backend teams.
Core Competencies:
Program Management | BFSI Digital Transformation | LOS/LMS Platforms | Cross-Functional Stakeholder Management | Salesforce CRM | Process Automation | Governance & Risk Controls | Business-IT Alignment | Agile Delivery | Strategic Execution

Program ManagementBFSI Digital TransformationLOS/LMS PlatformsCross-Functional Stakeholder ManagementSalesforce CRMProcess Automation+4

Bajaj housing finance limited

2 roles

Area Manager

Aug 2018 – Oct 2021 · 3 yrs 2 mos

Cluster Manager

May 2018 – Apr 2025 · 6 yrs 11 mos

As a Cluster Manager at Bajaj Housing Finance Limited, I oversee multiple sales teams, focusing on achieving business growth and optimizing loan disbursements across regions. My role involves managing customer acquisition strategies, building relationships with key stakeholders like property dealers and real estate agents, and ensuring seamless collaboration within teams. I am passionate about driving results through effective leadership, adherence to company policies, and a relentless focus on customer satisfaction.

Sales