Amit Narang

Operations Associate

Noida, Uttar Pradesh, India26 yrs 2 mos experience

Highly Stable

Key Highlights

22 years of experience in IT program management
Proven success in delivering mission-critical technology programs
Expert in Agile, DevOps, and Waterfall methodologies

Stackforce AI infers this person is a seasoned IT program manager with extensive experience in telecommunications and software development.

Contact

aanarang@gmail.com LinkedIn

Skills

Core Skills

Project DeliveryBusiness DevelopmentIt Management

Other Skills

3GAgile MethodologiesCommunicationCustomer Relationship Management (CRM)DevOpsEngineeringLTENMSOAMOperations ManagementPeople ManagementProject ManagementProject PlanningSNMPService Delivery Management

About

• A strategic professional with nearly 22 years of rich experience in the management, delivery & growth of IT programs for key global accounts across US, EU & APAC locations while meeting business needs in a fast paced, dynamic and globally expanding MNC environment (both product development and services organizations) • Accomplished IT-Business Leader: Successfully delivered innovative mission-critical technology programs and creates collaborative, high-performance and engaged work cultures • Proven verifiable success in engagement, account, delivery, portfolio, program & project management roles with responsibilities involving extensive onsite-offshore delivery expertise as per Waterfall, Agile, DevOps and AMS methodologies • Extensive experience in IT operations: nearly 15 years of experience in software engineering and 10 years of experience in Delivery and Team management for multiple customers - tier 1 telecom software companies, Software development and QA, supporting bids • Manages People with Integrity and Engagement: experience in leading people, characterized by mentoring and developing high-performing cultures with teams who are customer-focused and highly engaged • An ambassador of change with a strong focus on quality & governance, and acts a agent for change, facilitating continuous process improvements for transformative results and delivering peak-performing teams / improved frameworks

Experience

Kritikal solutions

Delivery Manager

Aug 2017 – Present · 8 yrs 7 mos · Noida Area, India

Exceptionally successful track record of delivering highly visible go-to market digital modernization programs & Products
Managing mid to large scale programs and projects for tier 1, tier 2 customers across various geographies is responsible from inception to the final delivery.
Managing 60+ headcount complex programs with other org level initiative.
Continuously monitor all technical activities in IoT and Automotive Business Unit. Create and maintain delivery dashboard.
Contribute to on-time in-full in-budget delivery of all client, internal delivery commitments. Achieve this by working closely with project managers and teams, introducing best practices and processes, ensuring process compliance etc.
Competency development at the program level.
Partnered with FO Sales teams for new business and strong account mining resulting into 20% YoY growth for last 3 years
Redesigned delivery models to optimize cost – Process reengineering, reduced rework, lean delivery, cross-skilling - optimised cost of operations by 15%
Direct Management and Technical interface with Large scale customers, Partners, Vendors across the geographies (USA, India, Japan & China).
Setup Salesforce practice for BU – in-house training, established delivery governance & SOP
Setup L&D group with the aim of creating technical evangelist for niche areas

Project DeliveryBusiness DevelopmentOperations ManagementCommunicationCustomer Relationship Management (CRM)Engineering+1

Tata elxsi

3 roles

Project Manager for Embedded and Product Design

Feb 2012 – Jul 2017 · 5 yrs 5 mos

Pivotal in managing:
Delivery including multiple 3rd-party deliveries and project management of clients (leading communication software vendors, Network OEMs) projects in various models like Fixed Price and T&M.
Overall process of the delivery teams, Tata Elxsi being a CMMI level 5 company, all the activities done under the purview of the defined processes
Various execution models such as fixed price project (FPP), time and material (T&M) & staff augmentation (SA) following varied lifecycle models (Waterfall, Iterative & Agile)
Strategic implementations:
Working on ODC (Offshore Development Centre) management for clients - leading communication vendors in the industry
Implementing CMMi Level 5 & ISO environments and wide range of communication technologies involving Wireless, Wireline Networks, TR-069 & Network Management System
Formulating proposals, business presentations (RFP / RFI & SOW), resource plans, architecture evaluation, technical direction, effort estimation, tracking, risk management and training
Consistently recognized for delivering projects on time, building, managing and mentoring software development teams & organizations; evaluating the project level risks on a continuous basis for their impact on delivery
Excellence in developing liaisons with clients for:
Understanding and coordinating needs / enhancements, customization of product accordingly and consult with technical team to provide solutions as per the delivery schedules
Developing and sustaining effective relations to ensure repeat / referral services
Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of the project to the client; extending production support of multiple applications