G Dilys Marvin

Recruiter

Hyderabad, Telangana, India12 yrs 3 mos experience
Highly Stable

Key Highlights

  • 19 years of diverse experience across multiple domains.
  • Expertise in voice coaching and recruitment management.
  • Passionate about empowering individuals through effective communication.
Stackforce AI infers this person is a seasoned professional in recruitment and voice coaching within the B2B services sector.

Contact

Skills

Core Skills

Talent AcquisitionRecruitment ManagementVoice CoachingTraining DevelopmentVoice Training

Other Skills

Accent NeutralizationAssessment ToolsClient AssessmentCurriculum DevelopmentFeedback DeliveryHiring CrewInternal RecruitmentInterpersonal CommunicationMass RecruitmentPhoneticsPublic SpeakingRecruitingRecruitment-to-RecruitmentSpeech CoachingTraining and Development

About

๐Ÿ‘‹ Welcome to my LinkedIn profile! With close to 19 years of rich and varied experience, I've cultivated expertise across multiple domains, from customer service to voice coaching and now recruitment management. ๐Ÿ”น Professional Journey: ๐Ÿš€ Customer Service Excellence: My journey began with a strong focus on delivering exceptional customer service. Through my tenure at GE Money, I honed my skills in understanding customer needs, resolving inquiries promptly, and ensuring high levels of satisfaction. ๐ŸŽค Voice Coaching and Training: Recognizing the importance of effective communication, I transitioned into voice coaching, helping individuals harness the power of their voice to convey confidence and credibility. My passion for empowering others to communicate effectively led me to develop comprehensive training programs tailored to diverse audiences. ๐Ÿ’ผ Recruitment Management: Currently, as a recruitment manager, I leverage my extensive background in customer service and coaching to identify top talent, foster positive candidate experiences, and drive strategic hiring initiatives at Tech Mahindra. ๐Ÿ”น Key Skills and Specializations: ๐Ÿค Customer Relationship Management: With a customer-centric approach ingrained in my professional ethos, I excel in building lasting relationships and delivering personalized solutions to meet client needs. ๐Ÿ—ฃ๏ธ Communication and Voice Mastery: As a certified voice coach, I bring a unique perspective to communication training, equipping individuals with the tools and techniques to articulate their message with clarity and conviction. ๐Ÿ’ผ Talent Acquisition and Recruitment: In my role as a recruitment manager, I leverage my diverse background to identify top talent, streamline hiring processes, and foster a culture of inclusivity and diversity within the organization. ๐Ÿ”น Professional Philosophy: ๐ŸŒฑ Continuous Development: I am committed to continuous growth and learning, constantly seeking opportunities to expand my skill set and stay ahead of industry trends. ๐ŸŒŸ Empowerment and Mentorship: Whether through coaching aspiring professionals or guiding recruitment strategies, I am passionate about empowering individuals to reach their full potential and achieve their career goals. ๐Ÿ”น Looking Ahead: ๐ŸŒ I'm excited about the prospect of connecting with like-minded professionals who share a passion for excellence in customer service, communication, and talent management. Let's collaborate and drive meaningful impact together!

Experience

Tech mahindra business process services

Recruitment Manager

Sep 2022 โ€“ Present ยท 3 yrs 6 mos ยท Hyderabad, Telangana, India

Talent AcquisitionRecruitment Management

Tech mahindra

4 roles

Associate Manager Training

Promoted

Jan 2019 โ€“ Sep 2022 ยท 3 yrs 8 mos ยท Hyderabad, Telangana, India ยท On-site

  • Develop and deliver voice and accent training curriculum and materials. Assess the communication skills of clients and identify areas for improvement. Stay updated with the latest trends and techniques in accent training. Monitor client progress and adjust training methods as necessary
Voice and Accent TrainingCurriculum DevelopmentClient AssessmentTrend MonitoringVoice CoachingTraining Development

Lead Voice Trainer

Jan 2013 โ€“ Jan 2016 ยท 3 yrs ยท Hyderabad, Telangana, India ยท On-site

Voice Training

Sr Voice Trainer

Jan 2011 โ€“ Jan 2012 ยท 1 yr ยท Hyderabad, Telangana, India ยท On-site

  • Skills I possessed as a Voice Trainer was -Phonetics Voice Modulation Accent Neutralization, Public Speaking, Training and Development, Interpersonal Communication, Assessment Tools, Feedback Delivery
PhoneticsVoice ModulationAccent NeutralizationPublic SpeakingTraining and DevelopmentInterpersonal Communication+3

Voice Coach

Dec 2009 โ€“ Aug 2011 ยท 1 yr 8 mos ยท Hyderabad, Telangana, India ยท On-site

  • Ongoing monitoring of associates performance and tracking deviations. Conduct refresher and update training.Train a team of associates and impart knowledge that impact soft skills, language or behaviors defined by client
Voice Coaching

Stackforce found 100+ more professionals with Talent Acquisition & Recruitment Management

Explore similar profiles based on matching skills and experience