G Dilys Marvin โ Recruiter
๐ Welcome to my LinkedIn profile! With close to 19 years of rich and varied experience, I've cultivated expertise across multiple domains, from customer service to voice coaching and now recruitment management. ๐น Professional Journey: ๐ Customer Service Excellence: My journey began with a strong focus on delivering exceptional customer service. Through my tenure at GE Money, I honed my skills in understanding customer needs, resolving inquiries promptly, and ensuring high levels of satisfaction. ๐ค Voice Coaching and Training: Recognizing the importance of effective communication, I transitioned into voice coaching, helping individuals harness the power of their voice to convey confidence and credibility. My passion for empowering others to communicate effectively led me to develop comprehensive training programs tailored to diverse audiences. ๐ผ Recruitment Management: Currently, as a recruitment manager, I leverage my extensive background in customer service and coaching to identify top talent, foster positive candidate experiences, and drive strategic hiring initiatives at Tech Mahindra. ๐น Key Skills and Specializations: ๐ค Customer Relationship Management: With a customer-centric approach ingrained in my professional ethos, I excel in building lasting relationships and delivering personalized solutions to meet client needs. ๐ฃ๏ธ Communication and Voice Mastery: As a certified voice coach, I bring a unique perspective to communication training, equipping individuals with the tools and techniques to articulate their message with clarity and conviction. ๐ผ Talent Acquisition and Recruitment: In my role as a recruitment manager, I leverage my diverse background to identify top talent, streamline hiring processes, and foster a culture of inclusivity and diversity within the organization. ๐น Professional Philosophy: ๐ฑ Continuous Development: I am committed to continuous growth and learning, constantly seeking opportunities to expand my skill set and stay ahead of industry trends. ๐ Empowerment and Mentorship: Whether through coaching aspiring professionals or guiding recruitment strategies, I am passionate about empowering individuals to reach their full potential and achieve their career goals. ๐น Looking Ahead: ๐ I'm excited about the prospect of connecting with like-minded professionals who share a passion for excellence in customer service, communication, and talent management. Let's collaborate and drive meaningful impact together!
Stackforce AI infers this person is a seasoned professional in recruitment and voice coaching within the B2B services sector.
Location: Hyderabad, Telangana, India
Experience: 12 yrs 3 mos
Skills
- Talent Acquisition
- Recruitment Management
- Voice Coaching
- Training Development
- Voice Training
Career Highlights
- 19 years of diverse experience across multiple domains.
- Expertise in voice coaching and recruitment management.
- Passionate about empowering individuals through effective communication.
Work Experience
Tech Mahindra Business Process Services
Recruitment Manager (3 yrs 6 mos)
Tech Mahindra
Associate Manager Training (3 yrs 8 mos)
Lead Voice Trainer (3 yrs)
Sr Voice Trainer (1 yr)
Voice Coach (1 yr 8 mos)