Aug 2019 – Mar 2022 · 2 yrs 7 mos

Jan 2013 – Jan 2024 · 11 yrs · Bengaluru Area, India

Sep 2012 – Apr 2013 · 7 mos · Bengaluru Area, India

• + Products: Evolved product roadmap by defining technical architecture, product features, timelines, etc.; led the effort to build support platform, sales and services platform, etc.
• + Operations: Built proactive customer support ("reachout") capabilities, built and deployed CRM tools for responsive sales and services tracking and handling, etc.; led production & professional services teams
• + Business Development: Led the initiative to aggregate SMB and physical retail merchants; led the effort to define and refine partnerships with banks and partners; helped formalize relationship between the company and some of the leading financial institutions

Mar 2005 – Aug 2012 · 7 yrs 5 mos

• + Built an innovative mobile answer engine with m-commerce and lead-gen based monetization; pivoted to pioneer Data-as-a-Service to provide high-quality global local data for location-based services; both based on patent-pending techniques
• + Incubated the company at IIM Bangalore; raised Series A funding from Ojas Venture Partners (2008); acquired 20+ paying customers; led Ziva to be operationally cash-flow positive
• + First mobile search engine launched in India (2007); first mobile app to integrate search and social networking (2008); won Nokia's best app award; search engine got 2+ million hits/month and 300k+ unique-users/month
• + Search platform white-labelled by Nokia, JustDial, Infomedia 18, HT, etc. to launch local search services; handled ~1 million hits/day in the first month itself; developed successful Nokia Listings (classifieds) service (2010)
• + Developed innovative mobile VAS services launched by 10+ mobile operators (across Asian and African countries), 2 handset vendors and various content & middleware companies; touched 4+ million hits/month in less than a year
• + Generated 15+ million local data using structured data extraction & machine learning techniques; reference customers: Google and Nokia

May 1997 – Mar 2005 · 7 yrs 10 mos · San Francisco Bay Area

• + Started & managed highly productive OWB team with R&D, product management, QA, and documentation functions
• + Led product definition, design, and implementation of high visibility features in the OWB product; helped launch the first-in-industry tool with unified ETL, real-time warehousing, OLAP, and data mining support
• + Led first research team at Oracle India -- filed several patents and built prototypes to extend several products
• + Worked with Oracle Venture Fund to evaluate startups
• + Led Table Functions project to usher parallel programming era for Oracle's procedural languages (PL/SQL, Java, C)
• + To start off, led the PL/SQL team to improve interfaces between PL/SQL and other Oracle server components; designed and implemented various PL/SQL language extensions, performance improvements features, etc.

Nov 1996 – Apr 1997 · 5 mos · San Francisco Bay Area

Jan 1993 – Jan 1996 · 3 yrs

Jun 1990 – Aug 1991 · 1 yr 2 mos