Hariom Sharma — Director of Engineering

Telecom and AI professional with global experience in pre-sales, solution design, delivery, product management and support of telecom, AI, IoT, healthcare and industrial solutions Specialties : - Telecom technologies: SIP, SS7, CAMEL, INAP, Diameter, VoLTE, SMPP, MAP, SOAP/XML, WebRTC, RCS, OSS/BSS integration, CEM (Customer Experience Management). - Telecom Applications: IN SCP, Converged Billing Solutions, Unified Communications, NGIN Application server, IMS application servers, NFV, Cloud Native, IP-centrex, RCS Services, Asterisk, Service Broker, Enterprise Mobility, Smart clients - IoT applications - Conceptualization of IoT solution for healthcare and industrial vertical, solution architecture and designing of workflows, evaluation of the solution technology, POC /demos creation - Telecom Solutions architecture and design, strategic account management, product evolution, and ideation, Kubernetes for container orchestration, product migration to Docker container - Artificial Intelligence - Machine learning model for Telecom and Healthcare vertical use cases, Speech analysis, NLP ML models for fraud detection and security enhancement use cases, virtual digital assistants Functional Expertise : - Presales/Technical Sales: RFI/RFP response creation, Compliance & Risk Mgmt, Bill of Material creation, Project Schedule, Solution presentation and RFP defense, Customer interaction, 3rd party Coordination - Solution Engineering: Solution Architecture, Interoperability, Product demonstrations, Custom development, Effort Estimation, Costing and margin analysis, Requirement Detailing, Knowledge Management - Product Delivery Management: Site survey, Network design, Change requests/upgrades, Customer relationship, TQM Process compliance, Strategic planning & execution, Version management, Key account management - Post Sales Support: Ticket Management, SLA management, CRM & Workflow Mgmt, Fixes/Upgrade delivery, Engineering coordination, Knowledge Management

Stackforce AI infers this person is a Telecom and AI expert with extensive experience in solution architecture and pre-sales.

Location: Fremont, California, United States

Experience: 29 yrs 6 mos