Jun 2023 – Feb 2024 · 8 mos

• Managing network growth and adoption. Launched co-sell with google and Microsoft . Worked on Hubspot and Microsoft dynamics integration

Apr 2022 – May 2023 · 1 yr 1 mo

• Heading 5 enterprise/AI products at Zycus. Managing the entire product lifecycle right from defining problem statement(Marketsizing,target customers, vision,mission,goals,constraint), Startegy, Roadmaps, execution , GTM and pricing

Mar 2020 – Mar 2022 · 2 yrs

• Heading the AI powered enterprise grade eInvoice Product for leading enterprise companies(Fortune 500) in the world.
• Roles and responsibilities
• Defining target customers , product goals, business goals and other constraints for 5 products
• Formulating vision,mission and Product strategy for entire eInvoice product suite
• Creating quarterly/ yearly roadmaps for multiple products
• Managing team of 10+ PMs and data analyst across the entire eInvoice product suite
• Building highly scalable AI product suite for accounts payable team
• Managing entire product development lifecycle
• Working closely with UX team to build next gen solution
• Conducting market research for various new products and features
• Attending customer calls, understanding requirements and providing solutions to problems
• Working with sales,presales,design , marketing ,legal, IT,legal,operation for various product management activities
• Tracked various product metrics, formulated hypothesis, conducted experiments and took corrective action when required
• Accomplishments
• Built Global compliance module from scratch
• Reduced invoice submission by 40% by leveraging Ai
• Build multiple AI products such fraud detection,cost predictions from scratch
• Increased new revenue by 100% in last one year

Sep 2017 – Mar 2020 · 2 yrs 6 mos · Greater Chennai Area

• Worked at Chargebee as a Product manager taking care of Checkout, Payments,Customer Portal ,Netsuite and E-commerece.
• Roles and Responsibilities
• Manage the entire product life cycle right from defining problem statement, strategy,identifying opportunities, prioritization, creating product road map, execution, tracking product performance and iteration.
• Cross-functional coordination(Sales,Presales,support,design,tech,operation,finance)
• Market research
• GTM(Go to Market Strategy)
• Product strategy
• Talk to customers to understand their use cases, problems and incorporating feedback
• UX/UI -User testing
• Closely work with design and tech team
• Detailed documentation of every feature
• Data analytics(Splunk, Google analytics)
• Competitive analysis
• Sprint planning
• Sales and Support training
• Major Accomplishments
• Build the e-commerce module orders, Calendar billing from scratch. This helped in winning e-commerce deals
• Automated stripe subscription migration which helped in improving the onboarding process for customers
• Build the e-commerce integration including fulfilment platform integration, Shopify integration etc which helped in improving the existing customer experience as well win lot of enterprise deals
• Conducted market research to clearly understand the pain points of subscription commerce customers which helped in building e-commerce product roadmap
• Conducted market research to understand the core value prop of checkout which also helped in understand customer's expectation from the checkout
• Worked on Quote to cash flow involving multiple systems such as Salesforce, Netsuite, Chargebee for B2B customers.

May 2015 – Sep 2017 · 2 yrs 4 mos · Greater Chennai Area

• Roles and Responsibilities
• Manage the entire product life cycle right from identifying opportunities, prioritization, creating product road map, execution, tracking product performance and iteration.
• Cross-functional coordination(Sales,Presales,support,design,tech,operation,finance)
• Market research
• GTM(Go to Market Strategy)
• Product strategy
• Talk to customers to understand their use cases, problems and incorporating feedback
• UX/UI -User testing
• Closely work with design and tech team
• Detailed documentation of every feature
• Data analytics(Splunk, Google analytics)
• Competitive analysis
• Sprint planning
• Sales and Support training
• A/B testing
• SEO optimization
• Major tasks
• 1. Created and executed product road map for new projects across Desktop/Mobile web/APP resulting in 30% increase in inquiries for builders YoY
• 2. Identified, prioritized and implemented SEO changes for new projects resulting in 20% increase in traffic YoY
• 3.Tracked and analyzed key product metrics across Desktop/Mobile web/APP to drive future plans
• 4. Conducted user interviews/focus group discussion to understand user needs that need to be solved for new projects
• 5. Managed the entire product life cycle for new projects rite from idea conception to launch and performance tracking
• 6. Met sales team and customers to understand their challenges and provide solution to those problems
• 7. Implemented listing algorithms to optimize the delivery of responses to customers and meet business needs
• 8. Improved UX/UI through user testing, A/B testing across Mobile/Desktop/APP
• 9. Formulated and implementing strategy to improve customer retention rates and satisfaction
• 10. Interacted with top leadership to discuss product performance and future plans
• 11.Co-coordinated with content/marketing team for product communication/content

Jun 2014 – May 2015 · 11 mos · Chennai

• Assisted property
• 1.Created,owned and executed product road map and ensured that product goals are met
• 2.Streamlined the back end systems to improving the Tele sales efficiency
• 3.Formulated strategy to improve customer acquisition and retention
• 4.Tracked key product metrics across platforms
• 5.Interacted with top leadership to discuss on performance and future plans
• 6.Improved UX/UI through user testing, A/B testing
• Home page
• 1.Personalized the home page for the users resulting in 70% increases in responses from home page
• 2.Increased the push to search pages
• 3.Launched new products for the sales team to sell
• 4.Manged the entire product life cycle for new features

Aug 2011 – Jun 2013 · 1 yr 10 mos · Bangalore

• 1.Worked in agile methodology to develop the online education portal (XLSO)
• 2.Developed the online booking process flow for the Product XLSO (External learning solution) .
• 3.Created APIs for booking and cancellation of the courses.
• 4.Provided product demo to customer after each phase and incorporated the feedback in upcoming phase
• 5. Created product backlog for each phase
• 6.Enhanced the standard product PBF to incorporate the requirements of client CBMS
• 7. Understood the client requirements to determine feasibility and effort required for development

Apr 2010 – Aug 2011 · 1 yr 4 mos · Greater Chennai Area

• Worked for German National Railways to implement SAP PLM( Product Life Cycle Management )Module for easy maintenance of the train parts.It involved automating the creation the material tree for the various parts of the train.

Jul 2007 – Apr 2010 · 2 yrs 9 mos · Greater Chennai Area

• Worked on developing API for communicating with the external system. Worked on integrating various legacy database system into SAP.
• Worked on enhancing the standard business process in SAP MM, SAP SRM, SAP SD