Dec 2023 – Jul 2024 · 7 mos · Gurugram, Haryana, India

• Responsibilities:
• 1. Customer Acquisition Group: Structure debt, Loans and Supply Chain Finance products.
• 2. Worked as a Team lead for North and East region along with leading a team of 2 talented individuals.
• 3. Effectively led conversations with CFOs and key decision makers of corporates and driving deal closures with respect to pricing, legality, etc.
• 4. Loan Products - Bonds, Working capital demand loan, Term loans, Lease rental discounting, Capex, CC,
• OD limits, LAP, etc. Clients - Startups and BBB above clients. Min. Ticket size - 10 cr.
• 5. SCF-Anchor Acquisition: Acquiring mid to large-scale brands/platforms for Dealer and vendor finance
• and for balance sheet products like bill discounting, factoring. Clients - A- above.
• 6. Portfolio monitoring, farming of existing customers. Worked on various cossfuntional projects which involved SAAS products like corpository, Debt collection tools like Spocto.
• 7. Was involved in the partnerships with various NBFCs and Banks for partnerships with Yubi across products like SCF, Lap, Term loans and offshore financing products as well.

Jun 2023 – Dec 2023 · 6 mos

• Responsibilities:
• 1. Anchor acquisition: Acquiring mid to large-scale anchors for invoice financing solutions. Networking with CXOs and other decision makers across industry engagement forums to generate industry insights and build innovative industry specific GTM strategies.
• 2. Led a specialised team of six members across India having managed a portfolio of 1200 customers, representing 70% of the existing client base, with end-to-end customer support, cross-selling, query resolution, and CRM system implementation.
• 3. Digital Sales Transformation: Collaborated with the in-house tech team to revamp our digital sales approach. This included optimising digital interactions through notifications and nudges, customising product education using technology, and introducing a top supplier/buyer database within the UC application interface. These efforts significantly reduced client conversations from a lengthy 20 minutes to concise 2–5-minute interactions.
• 4. Cross-Selling: Collaborating with category teams to promote products such as term loans and platform solutions. Our aim was to maximize the utilisation of credit limits and drive enhanced output, fostering sustainable growth for our organisation.
• 5. Borrower engagement & Repeat program: Increased retention clientele by 70%, elevating it from 40%, through adept problem-solving and fostering better cross-functional collaboration among internal stakeholders (Risk, Business Development, and Sales teams). Addressing challenges within the Trade Challenger Anchor book by: Resolving distributor issues by identifying regular transactional suppliers/buyers through GST/UC transactions, enabling them to procure from them on our platform.

Aug 2020 – May 2023 · 2 yrs 9 mos

• Responsibilities:
• 1. Strategic Asset Portfolio Management: Built a high-quality asset portfolio with 500+ clients, fostering a responsive credit review process.
• 2. Effective Regional Leadership: Managed a team of 3 employees for Delhi NCR, UP, and Haryana regions, overseeing diverse categories.
• 3. Proactive Risk Management: Vigilantly monitored portfolio risks, collaborating with clients and teams to address issues promptly.
• 4. Streamlined Operations: Initiated SOPs for credit personnel, ensuring consistency and champion-challenger strategies.
• 5. Payment Expediency & Conflict Resolution: Developed strategies for faster payments and issue
• resolution, enhancing collections.
• 6. Onboarding New Brand/Mid-sized Anchors: Effectively onboarded 15+ new Brand Anchors (Apart from the KRA) - Led 150+ activations with a total value exceeding 35 crores across all zones.
• 7. Recognised across organisation for diligence, accuracy and contributions towards maintaining positive cash position through problem resolution.

Apr 2019 – May 2019 · 1 mo · Chennai Area, India

• Responsibilities:
• 1. Conducted a detailed study on the company's competitors, the technologies trending in the fintech sector, so to make a niche of our products in the market and providing better services to customers.
• 2. Analyzed the competitor's line of businesses and products/services offered.
• 3. Consolidated the intelligence collected by classifying them in terms of product attributes, clients, and geographical presence.
• 4. Analyzed customer lifetime maintenance support of the competing service providers.
• 5. Close assessment of middle eastern banking sector for end to end closure of deals.

Oct 2018 – Mar 2019 · 5 mos · Chennai Area, India

• Responsibilities:
• 1. Conducted a thorough audit of our employee database, reviewing practices, documentation, policies, and procedures across 2000 to 2500 files.
• 2. Documented processes to ensure the smooth integration of newly introduced policies, facilitating organization-wide implementation.