M

Mandeep Aggarwal

Operations Associate

Delhi, India8 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 4 years of customer experience expertise
  • Proven track record in enhancing stakeholder experiences
  • Strong skills in operations and logistics management
Stackforce AI infers this person is a Customer Experience Specialist with a strong focus on operations and logistics in the B2C sector.

Contact

Skills

Core Skills

Operations ManagementCustomer ExperienceCustomer ServiceLogistics Management

Other Skills

Customer SupportCustomer RetentionCommunication SkillsZomatoEmailCustomer InsightStrategyCustomer AcquisitionSocial MediaLogistic Support

About

Hi, I’m a customer experience specialist with an interest in building the most effective process for key stakeholders. For over 4 years, I’ve been helping businesses to enhance the overall experience of stakeholders. When I am not at work, I like to travel, party, watch or play cricket and indulge in my love to explore new places😀 Competencies:- Microsoft office, Flexibility, Showing Intiative, Communication Skills, Team Building, Responsible Decision-Making.

Experience

8 yrs 5 mos
Total Experience
1 yr 8 mos
Average Tenure
5 yrs 5 mos
Current Experience

Zomato

3 roles

Operation lead

Jul 2024Present · 1 yr 9 mos

Operations ManagementCustomer ExperienceLogistics Management

Perfect Delivery Experience

Promoted

Oct 2021Jul 2024 · 2 yrs 9 mos

customer experience

Nov 2020Oct 2021 · 11 mos

Customer ServiceCustomer SupportCustomer RetentionCustomer Experience

Jindalx

Customer Service Representative

Apr 2019Oct 2020 · 1 yr 6 mos · Gurugram, Haryana, India

Customer ServiceCommunication Skills

Radical minds technologies pvt. ltd.

Logistics Specialist

Jul 2018Mar 2019 · 8 mos · Gurugram, Haryana, India

Logistics ManagementOperations Management

Yaantra

Customer Service Representative

Jan 2018Jun 2018 · 5 mos · Noida, Uttar Pradesh, India

Customer Service

Teleone consumers product pvt ltd

Branch Manager

Jul 2017Dec 2017 · 5 mos · Pitampura

Education

Monad University

Bachelor of Commerce - BCom — Accounting and Finance

Jul 2014Aug 2017

Raghubir singh senior secondary modern school

Bachelor of Commerce - BCom

Apr 2014Aug 2017

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