Richa Gupta

Technical Program Manager

Bengaluru, Karnataka, India10 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 9 years of experience in strategic project delivery.
  • Expert in Technical Program and Project Management.
  • Proven track record in managing enterprise-level features.
Stackforce AI infers this person is a Technical Program Manager with expertise in SaaS and Enterprise Software.

Contact

Skills

Core Skills

Technical Program ManagementProject ManagementManagement ConsultingProduct ManagementSoftware Project ManagementRelease Management

Other Skills

AndroidC++Change ManagementClient InteractionCommunication PlanningInfluence OthersJavaMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordP&L ManagementPortfolio StrategyProduct ChampionSQL

About

Accomplished professional with almost 9 years of experience in end-to-end strategic planning and delivery of projects/ products. Focus Areas: Technical Program Management, Release Management, Project Management, Product Management, Metric analysis, Stakeholders & Key Account Management. Experience: 1. Samsung Electronics India (SRIN – R&D) as Software Project Lead 2. Bristlecone India (a Mahindra Company) as Consultant 3. Smartpaddle Technologies (Bizongo) as Consultant 4. Esper India as Senior Technical Program Manager 5. Flipkart as Senior Technical Program Manager Education: 1.. B.Tech. (C.S.E.) from NIT Raipur 2. MBA from IIT Roorkee

Experience

10 yrs 7 mos
Total Experience
2 yrs 1 mo
Average Tenure
3 yrs 10 mos
Current Experience

Flipkart

Senior Technical Program Manager

Jun 2022Present · 3 yrs 10 mos · Bengaluru, Karnataka, India

Technical Program ManagementProject Management

Esper

2 roles

Senior Technical Program Manager

Promoted

Oct 2021May 2022 · 7 mos

  • 1. Scrum Owner of Android and DevOps Team; Daily scrum and Roadmap/Tech debts prioritization for every sprint; Organizing all Sprint ceremonies.
  • 2. Set Roadmap with Engineering and Product team for 2021 & 2022.
  • 3. Change Manager – Successfully transitioned the Engineering team through Reorganization and any Process changes.
  • 4. Release Manager – Formulated Release Process; Overseeing and executing every major, minor, hotfix, customer release.
  • 5. Overseeing the end-to-end delivery of the features/improvements from Scope finalization -> Development -> QA testing -> Bug-fixes -> UAT -> Release -> Post Release Testing and Monitoring.
  • 6. Managing and delivering multiple Enterprise level features/projects.
  • 7. Bridge in between Engineering and Product and other different teams.
ScrumChange ManagementRelease ManagementStakeholder ManagementTechnical Program ManagementProject Management

Technical Program Manager

Aug 2020Sep 2021 · 1 yr 1 mo

Bizongo

Consultant

Mar 2019Jul 2020 · 1 yr 4 mos · Bengaluru Area, India

  • 1. Portfolio Strategy and P&L for some key accounts in the food-tech and consumer goods category for the south region.
  • 2. Increased the wallet share from 0 to 80% ensuring healthy GM (about 20%) & CM – Revenue Maximization.
  • 3. Promoted tech-enabled platforms among clients for MTO, JIT requests, and tracking of orders.
  • 4. An additional responsibility of Product Champion for understanding the issue or challenges faced in tech platforms used internally by all internal stakeholders and externally by clients.
  • 5. Got Best Team Award for Q2 2019-20.
Portfolio StrategyP&L ManagementProduct ChampionManagement ConsultingProduct Management

Bristlecone

Consultant

Jun 2018Feb 2019 · 8 mos · Bengaluru Area, India

  • Project/ Product Manager at Client location:
  • 1. Led E2E delivery of a global feature (both Pilot, Tech & Business Go-Live) in SAP quality tool for tracking and analysis of rejected RM & PM.
  • 2. Devised business case & project plan with a timeline.
  • 3. Ensured adaption of the product by writing the use cases/ acceptance criteria and testing them in a UAT environment.
  • 4. Set up change management and communication plan for the end-users and suppliers.
Project ManagementChange ManagementCommunication PlanningProduct Management

Samsung electronics

Software Project Lead

Jun 2013Jul 2016 · 3 yrs 1 mo · Noida Area, India

  • Four Onsite Experiences to the Samsung USA and South Korea (For client meeting, requirement gathering, training, etc)
  • 1. Led complete mobile/tablet [android based] North America CDMA models like S5, S6, Note4, Note5, Tab S, Tab S2, etc. for the annual update of android version in Samsung devices and quarterly updates for bugs and features.
  • 2. Client interactions for requirement gathering and managed CRs, VOBs, and VOCs.
  • 3. Created milestones with checkpoints and delivery documents for time and scope right from product development, product testing to release management.
  • 4. Worked with IoT’s like gear watches to check for proper functioning with Samsung devices.
  • 5. Proactively did basic testing initially, ticketed bugs, identified the root cause of the issue by analyzing logs, assigned to correct POC for solving, hence completed all the projects within the SPLC.
  • 6. Collaborated with multiple stakeholders like development, design, testing, QA, PM, H/W PL, marketing, OEM’s and 3rd parties for successful release and delivery of the product to the market.
Project ManagementClient InteractionTestingSoftware Project ManagementRelease Management

Education

Indian Institute of Technology, Roorkee

Master of Business Administration (MBA) — Marke

Jan 2016Jan 2018

National Institute of Technology Raipur

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2009Jan 2013

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