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Uday S Ram Kumar

Customer Success Manager

Hyderabad, Telangana, India10 yrs 6 mos experience

Key Highlights

  • 8+ years of experience in SaaS and Customer Success.
  • Expertise in Gainsight and ETL development.
  • Strong background in product onboarding and implementation.
Stackforce AI infers this person is a SaaS Customer Success Specialist with strong technical skills.

Contact

Skills

Core Skills

Customer SuccessSoftware As A Service (saas)

Other Skills

Customer Relationship Management (CRM)DataStageExtractGainsightInformatica AdministrationInformatica PowerCenterLoad (ETL)SQLShell ScriptingTransform

About

Startup and Customer Success enthusiast with experience across ETL Development, Product onboarding and implementation, Gainsight Development. 8+ years into the industry, head loaded up with SAAS ideas but struggling to curate.

Experience

Lseg (london stock exchange group)

Customer Success Platform Specialist

Sep 2023Present · 2 yrs 6 mos · India

Software as a Service (SaaS)Customer Success

Gainsight

Senior Solutions Engineer

Sep 2021Sep 2023 · 2 yrs · Hyderabad, Telangana, India

Software as a Service (SaaS)Customer Relationship Management (CRM)Customer Success

Accenture

Senior Software Engineer

Nov 2019Sep 2021 · 1 yr 10 mos · Hyderabad, Telangana, India

Cognizant india pvt. ltd.

Programming Analyst

Sep 2015Nov 2019 · 4 yrs 2 mos · Pune, Maharashtra, India

Education

SRM IST Chennai

Bachelor of Technology (BTech)

Jan 2011Jan 2015

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