Gaurav Handoo

Associate Partner

Noida, Uttar Pradesh, India16 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 12 years of IT experience in Salesforce projects.
Proven track record in managing client relationships.
Expertise in leading project teams and ensuring quality delivery.

Stackforce AI infers this person is a Salesforce-focused Project Manager with extensive experience in SaaS and IT consulting.

Contact

Skills

Core Skills

Business Project ManagementSoftware QualityAccount ManagementProject ManagementCustomer RequirementsBusiness AnalysisQuality Assurance

Other Skills

AgentforceAgile MethodologiesAsset ManagementBusiness Case PreparationBusiness DevelopmentBusiness InsightsBusiness Process AnalysisBusiness Systems AnalysisCloud ApplicationsCompetency LeadComputer ScienceCustomer Relationship Management (CRM)Customer ResearchDelivery ManagementDesign Thinking

About

Salesforce Account/Project Manager | Functional Architect | Senior Consultant with over 12 years of IT experience. Targeted to grow as a professional and help the company grow with every bit increase in my experience.

Experience

Aethereus

2 roles

Associate Director (EAS Salesforce)

Promoted

Sep 2024 – Present · 1 yr 6 mos · Remote

Lead multiple Salesforce projects, managing timelines, budgets, and quality.
Serve as the primary client contact, fostering strong relationships.
Mentor and manage project teams, promoting a collaborative environment.
Ensure deliverables meet quality standards and implement best practices.
Identify and mitigate project risks, developing contingency plans.
Engage with stakeholders to align project goals with business objectives.
Promote continuous improvement and stay updated with Salesforce trends.

Software QualityBusiness Project ManagementManaging AssociatesBusiness DevelopmentNegotiationAsset Management+2

Senior Manager

Apr 2022 – Sep 2024 · 2 yrs 5 mos · Remote

Fostering client relationships
Boosting Business Analyst Competency to rise to the challenges of the competitive Salesforce ecosystem
Creating further business opportunities from current accounts
Guaranteeing timely and high-quality delivery across all accounts while maintaining significant profit margins

Customer RequirementsAccount ManagementSoftware QualityDesign ThinkingCompetency LeadDelivery Management+10

Cognizant

2 roles

Project Manager

Promoted

Apr 2019 – Apr 2022 · 3 yrs · Noida, Uttar Pradesh, India

Managed and delivered multiple client projects across various Salesforce Clouds.
Vast industry experience including Media, Automobiles, Telephony services, Life Sciences.
Developing and design Solutions for projects and programs to meet engagement-specific needs.
Project Management (Estimation, Resource Loading)
Provided deployment support and post deployment maintenance of related client solutions.
Helped in building data migration, archival & integration strategies using Platform events and Talend.
Worked with UI designed and developer to design Wireframes for the customer new to Salesforce environment
Mentored and directed client in-house admins & prepared training material prepared for them.

Customer RequirementsSoftware QualityWritten CommunicationLogical Data ModelingPresentationsBusiness Development+6

Senior Associate

Oct 2018 – Apr 2019 · 6 mos · Noida, Uttar Pradesh, India

Managed and delivered projects for enterprise customers.
Vast industry experience including Media, Automobiles, Telephony services, Life Sciences.
Developing and design Solutions for projects and programs to meet engagement-specific needs.
Provided deployment support and post-deployment maintenance of related client solutions.
Worked with UI developer to design Wireframes for the customer new to Salesforce environment
Mentored new joiners to upskill on the Salesforce Platform and the Business Domain Knowledge.

Customer RequirementsSoftware QualityDesign ThinkingWritten CommunicationLogical Data ModelingPresentations+4

Saasfocus

2 roles

Senior Business Analyst

Promoted

Apr 2016 – Oct 2018 · 2 yrs 6 mos

Managed the software development project for an Automobile firm and a Logistic Support firm
Working on the role of Automotive SME.
Client communication / interaction
Led a team of software engineers.

Customer RequirementsSoftware QualityDesign ThinkingWritten CommunicationLogical Data ModelingPresentations+4

Business Analyst

Nov 2014 – Apr 2016 · 1 yr 5 mos

1. On site for guiding client with the system.
2. Gathering new requirements for expanding the scope of the overall Project.
3. Taking changes from the Client and conveying same to Off Site Team

Customer RequirementsSoftware QualityWritten CommunicationLogical Data ModelingPresentationsBusiness Case Preparation+2

Saasforce consulting (p) ltd.

3 roles

Business Analyst

Promoted

Nov 2014 – Apr 2016 · 1 yr 5 mos

1. On site for guiding client with the system.
2. Gathering new requirements for expanding the scope of the overall Project.
3. Taking changes from the Client and conveying same to Off Site Team

Customer RequirementsSoftware QualityWritten CommunicationPresentationsBusiness Case PreparationComputer Science+1

Senior Quality Analyst

Jul 2014 – Nov 2014 · 4 mos

1. Test the customized SalesForce CRM as per the client requirements.
2. Create Test Cases based on the requirements.
3. Discussion with Development team on the changes in requirements.
4. Discussion with TL in choosing the set of requirements from the changes for the current phase.
5. Client Interaction for gathering requirements.

Software QualityWritten CommunicationComputer ScienceQuality Assurance

QA Analyst

Jan 2012 – Apr 2014 · 2 yrs 3 mos

1. Test the customized SalesForce CRM as per the client requirements.
2. Create Test Cases based on the requirements.
3. Discussion with Development team on the changes in requirements.
4. Discussion with TL in choosing the set of requirements from the changes for the current phase.

Software QualityComputer ScienceQuality Assurance

Xalted information systems pvt. ltd.

Associate Test Engineer

Nov 2009 – Jan 2012 · 2 yrs 2 mos

1. Creation of Test cases based on the requirements.
2. Architectural discussion with System Architecture, DBA and Development Lead to decide on the optimized flow of system.
3. Interactions with clients to collect requirements.
4. Testing of Application on business logic level.
5. Managed testing team to allocate tasks and verify the teams result.
6. Explaining the business requirements and changes in them.
7. Debugging of PL/SQL code.
8. Conducted AT for various releases.
9. Conducted Training sessions for client to show and explain the working of Application

Computer Science