Damián P.

Associate Consultant

Miami, Florida, United States17 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in technical documentation for blockchain technologies.
  • Proven leadership in customer service and account management.
  • Strong background in digital marketing and ad technology.
Stackforce AI infers this person is a Blockchain and Ad Technology expert with strong documentation and customer service skills.

Contact

LinkedIn

Skills

Core Skills

BlockchainDocumentationDigital MarketingManagementCustomer ServiceTeaching

Other Skills

AJAXAWSAccount ManagementAd ServingCC#Cloud ComputingCommunicationComputer SecurityConsole GamesDesign PatternsDocusaurusEclipseGitBookGitHub

About

The only way is excellence.

Experience

Near inc

Senior Technical Writer / DevRel Engineer

Aug 2021 – Present · 4 yrs 7 mos · San Francisco, California, United States

  • Built developer-oriented technical documentation for NEAR, including articles, quick-start guides, tutorials, API references, and style guidelines. Management of NEAR documentation sites:
  • https://docs.near.org
  • https://wiki.near.org
  • https://nomicon.io
  • Technologies: Markdown, Docusaurus, GitHub, HTML, JavaScript, Render.
BlockchainDocumentationTeaching

Dgraph labs

Technical Writer

Sep 2020 – Jul 2021 · 10 mos · San Francisco, California, United States

  • Built developer-oriented technical documentation for Dgraph Labs, including articles, quick-start guides, use cases, API references, and style guidelines.
  • Management and ownership of Dgraph Docs: https://dgraph.io/docs/
  • Technologies: Markdown, HTML, JavaScript, GitHub, Hugo.
DocumentationTeaching

Senza codici

Freelance Information Technology Consultant

Apr 2020 – Sep 2020 · 5 mos

  • Technical documentation and open-source software development.

Radix dlt ltd

Technical Writer

Oct 2018 – Mar 2020 · 1 yr 5 mos · Stoke-on-Trent, United Kingdom

  • Built developer-oriented technical documentation for Radix's distributed ledger technology, including guidelines, quick guides, use cases, and API references.
  • Management and ownership of Radix DLT Knowledge Base: https://docs.radixdlt.com/
  • Technologies: Markdown, HTML, JavaScript, GitHub, GitBook.
BlockchainDocumentationTeaching

Smart - full stack ad technology platform

3 roles

Technical Writer

Aug 2016 – Aug 2018 · 2 yrs · Argentina

  • Wrote customer-oriented technical documentation for Smart AdServer's products (Display, Mobile, Video, RTB). Management and content categorization of the Support Help Center: https://support.smartadserver.com
  • Technologies: HTML, XML, Salesforce Knowledge Base, Zendesk Help Center.
Digital MarketingRich MediaDocumentationTeaching

Head of Client Services LATAM

Promoted

Jan 2015 – Jul 2016 · 1 yr 6 mos · Argentina

  • Led Smart's customer service team in LATAM, bringing knowledge, best practices, and technical support to media publishers across Latin America (Argentina, Mexico, Colombia, Uruguay, Chile, Peru, and Ecuador).
ManagementDigital MarketingRich MediaCustomer ServiceTeaching

Technical Account Manager

Nov 2012 – Dec 2014 · 2 yrs 1 mo · Argentina

  • Account management, pre-sales demos and technical support for Smart AdServer's clients in Argentina and Uruguay (Grupo Clarín, AGEA, La Voz del Interior, Fox Networks Latam, El Pais (UY), Harren Media, Montevideo COMM).
Digital MarketingRich MediaCustomer ServiceTeaching

Senza codici

Freelancer

Oct 2010 – Oct 2012 · 2 yrs · Buenos Aires

  • Software and web development.

Bling nation

Senior Software Developer

Apr 2010 – Sep 2010 · 5 mos · Buenos Aires

  • Software development and platform integration. Java, J2EE, EJB, Oracle SQL, Hibernate, PHP, MySQL.
Teaching

Citibank

Senior Software Developer

Jan 2009 – Mar 2010 · 1 yr 2 mos · Buenos Aires

  • Software development and platform integration for LatAm's Capital Markets O&T. (C, Java, Oracle DB)

Universidad de palermo

Professor

Aug 2006 – Feb 2011 · 4 yrs 6 mos · Buenos Aires

  • ACM Coach, Computer algorithms, Object oriented programming, C, Java

Core security technologies

SSr Software Developer

Feb 2006 – Sep 2008 · 2 yrs 7 mos · Buenos Aires

  • Software development. Python, C/C++, JavaScript, XML/XSL, Virtualization.

Consultaline.com

Web Developer

Feb 2000 – Jul 2000 · 5 mos · Buenos Aires

  • Web development. ASP, MS-SQL

Education

Universidad de Palermo

Master's degree — Information Technology

Jan 2008 – Jan 2009

Universidad de Palermo

Engineer's degree — Informatics

Jan 2003 – Jan 2005

University of Buenos Aires

Ingenieria en Informatica

Jan 1999 – Jan 2002

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