Shubham Jain

Program Manager

North Delhi, Delhi, India6 yrs 6 mos experience

Highly Stable

Key Highlights

Launched multiple programs enhancing mentorship outcomes.
Scaled internal processes for improved operational efficiency.
Drove initiatives boosting learner engagement.

Stackforce AI infers this person is a Product Manager in the EdTech industry with a focus on community engagement and operational excellence.

Contact

Skills

Core Skills

Product StrategyProduct OperationsCommunity Management

Other Skills

A/B TestingBack-End Web DevelopmentCommunity MarketingCommunity Relations ManagementData AnalysisData AnalyticsEnd User ResearchEvent ManagementFront-end DevelopmentGrowth StrategiesJavaJavaScriptMetricsNode.jsOperations Management

About

Experienced Program Manager with a strong focus on product-led initiatives, user experience, and operational excellence. Over the last 4.8+ years, I’ve worked across EdTech startups — building scalable communities, launching high-impact programs, and collaborating cross-functionally to enhance learner journeys. Core Skills & Tools: • Product Ops | Program Strategy | User Journey Mapping • A/B Testing | Data Analytics | SQL | Metabase | Webengage • Product Design | Figma | Process Optimization • Community Building | GTM Strategy | Cross-functional Collaboration Professional Journey: • Scaler: Built Interview Prep platforms, Scaled mentorship Product • PrepBytes: Drove engagement for bootcamps & coding challenges, scaled CA program • Coding Ninjas: Community operations, online events & partnerships with top tech brands What I’ve Delivered: • Launched multiple programs from 0→1 that enhanced mentorship & placement outcomes • Scaled internal processes to improve operational efficiency • Drove new initiatives that improved learner activation & engagement • Collaborated with Product, Growth, and Design teams to improve end-to-end experience • Helped build a thriving peer-led ecosystem of students and mentors I thrive in roles that allow me to solve real-world problems using data, empathy, and action. I enjoy turning user insights into scalable programs and building repeatable systems that deliver long-term value. Portfolio: shubhamproductlear.wixsite.com/product-portfolio Email: jainshubhamjain1908@gmail.com

Experience

Agrim

Program Manager

Oct 2025 – Present · 5 mos · Gurugram, Haryana, India · On-site

Scaler

2 roles

Associate Program Manager

Promoted

Feb 2023 – Sep 2025 · 2 yrs 7 mos · Bengaluru, Karnataka, India · On-site

Product Strategy & Delivery
1. Collaborated with product and engineering teams to build and iterate on multiple internal platforms aimed at enhancing user success and interview readiness.
2. Contributed to improving the job application experience by identifying key drop-off points and simplifying critical user flows.
3. Supported product feature decisions using a mix of user research, cohort analysis, and qualitative feedback.
Data-Driven Decisions
1. Conducted A/B tests and user funnel deep-dives using tools like SQL, Metabase, and WebEngage to optimize conversion paths and improve usage metrics.
2. Developed internal dashboards to monitor user behavior and support data-backed roadmap discussions.
Innovation & Efficiency
1. Designed and operationalized a mock interview ecosystem aligned with learner needs, improving both efficiency and feedback accuracy.
2. Initiated standardization efforts that enhanced process reliability and resource utilization.

Product StrategyA/B TestingData AnalysisEnd User ResearchProduct Operations

Community Manager

Feb 2022 – Nov 2022 · 9 mos · Bangalore Urban, Karnataka, India · On-site

1. Organized impactful offline events, generating 4.7 crore in sales and increasing brand visibility.
2. Optimized payment processes, reducing closure time by 7 days and improving customer satisfaction.
3. Reduced community operational expenses by 3L per month through more efficient resource allocation.
4. Scaled the online community to 130K+ members, driving engagement through new community-building strategies.
5. Increased verified user percentage from 3.5% to 10% within 3 months by implementing new verification processes.
6. Designed engagement strategies that resulted in 5000+ weekly active users and 85K weekly messages.
7. Ideated and implemented Scaler Achiever Club project driving greater outreach and engagement.

Product StrategyProduct Road MappingMetricsCommunity Relations ManagementCommunity MarketingCommunity Management

Prepbytes

Marketing Operations Manager

Apr 2021 – Jan 2022 · 9 mos · Gurugram, Haryana, India

1. Owned the Growth and Engagement of the Campus Ambassador community which resulted in 1100+ Monthly Active Campus Ambassadors, and 10K+ Monthly Messages.
2. Running and Driving campaigns digitally for a series of Coding Competitions, Bootcamps, and Masterclasses on different topics with an overall registration funnel of 40k individuals.

Coding ninjas

4 roles

Campus Growth Associate Manager

Nov 2020 – Mar 2021 · 4 mos

1. Managing the Growth and Engagement of the Campus Ambassador community which resulted in 300+ Monthly Active Campus Ambassadors, and 8K+ Monthly Messages.
2. Conducted 70+ online events with folks from tech giants like Google India, Microsoft, Razorpay, LinkedIn, Samsung India, Walmart, Paytm, Twitter, MPL, DP World, Adobe, Myntra, and Cure.fit to have a session for the community with an overall participation of 100k + folks.
3. Running and Driving referral program leading to 13 Lac in sales.
4. Implemented and was in charge of the community program CN City Chapters.