Jun 2021 – Jun 2021 · 0 mo

Sep 2020 – Present · 5 yrs 6 mos

May 2019 – May 2020 · 1 yr · Gurgaon, India

Jul 2017 – May 2019 · 1 yr 10 mos · Gurgaon, India

Apr 2016 – Jul 2017 · 1 yr 3 mos · Gurgaon, India

Jul 2015 – Mar 2016 · 8 mos · Gurgaon, India

Jul 2013 – Jun 2015 · 1 yr 11 mos · Gurgaon, India

Jun 2011 – Apr 2012 · 10 mos

• Led ITC foray into non-smoking tobacco strategic initiative by handling a project worth INR 520 Mn
• Designed company’s first non-smoking tobacco processing regime in collaboration with international knowledge partners, corporate product development team and R&D scientists
• Conducted systematic experiments on pilot scale to establish process parameters for commercial production
• Delivered ITC’s first non-smoking tobacco plant with ‘clean room’ facility
• Averted crisis due to sudden regulatory ban on use of plastic for packaging by working with 7 packaging material suppliers and equipment manufacturers to implement innovative solutions

Oct 2010 – Jun 2011 · 8 mos

• Championed Lean Six Sigma and Innovation across 2 locations amongst 150 managers and 1200 workmen
• Led innovation initiatives across 2 locations and 4 functions and implemented 70 ideas to generate a saving of INR 20 Mn
• Developed an indigenous training module for Lean Six Sigma Green Belt; conducted first in-house 3-week training program for managers across 2 locations; 25 participants successfully received Green Belt certification
• Coordinated and mentored 22 Lean Six Sigma projects across 2 locations generating a saving of INR 15Mn

May 2010 – Oct 2010 · 5 mos

• Worked with a cross-functional team of top managers to plan and deliver strategic initiatives for the division
• Minimized inbound and outbound logistics cost for tobacco division and developed an optimum product mix strategy leading to potential savings of INR 10 Mn
• Developed a roadmap to prepare the division for anticipated regulatory changes involving Capex worth INR 2000 Mn

Jun 2008 – May 2010 · 1 yr 11 mos

• Headed quality department of ITC’s second largest cigarette factory (22 Billion cigarettes/annum) and led a team of 25 employees
• Reduced consumer complaints by 62% using error proofing solutions, proactive risk assessment and competitions among employees
• Achieved quality ratings of 97% against 94% average, highest scores in the division, appreciated by Head Office
• Negotiated with union to increase productivity by 12% and institutionalize better work practices
• Achieved buy-in of 50 managers across 4 functions to smoothly upgrade quality systems of the factory to ISO 9001:2008