S

Shiela Bernardo, MBA

Co-Founder

Frisco, Texas, United States19 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in data analytics and regulatory compliance.
  • Founder of a social enterprise addressing food insecurity.
  • Proven track record in strategic operations management.
Stackforce AI infers this person is a Fintech and Agritech professional with expertise in data analytics and operational strategy.

Contact

Skills

Core Skills

AnalyticsProject ManagementData MiningRegulatory ComplianceProcess ImprovementFood Innovation

Other Skills

AccountingAeroponicsAutomationBankingBloggingCompliance Sample DevelopmentContent MarketingCorporate FinanceData AnalyticsFinancial AccountingFinancial StatementsQuantitative ToolsRisk ManagementSAS Enterprise GuideSAS Programming

About

Shiela Bernardo is Vice President in Strategy Analytics for Global Operations at Bank of America. She applies technical skills in programming and automation using various tools to implement end-state delivery strategies that utilize various data sources synthesized as interactive dashboard visualizations for executive audiences and end users. Before moving into Servicing Operations, Shiela was a senior developer lead in the Global Risk organization at Bank of America. She builds sample programs for transactional compliance testing and designs data transformation using quantitative tools performing data mining, code development, and metadata exploration. She supported the consumer workstream helping to manage the intake pipeline of sample development teams and is also involved in special projects for enterprise compliance. She is well-versed in collaborating with diverse workgroups and project stakeholders to stand up independent testing for the observance of regulatory requirements, rules, and laws while maintaining subject matter expertise on the testing lifecycle, internal control validations, and analytical data assessments. Before her banking career, she was in Trade Marketing for multinational brands like Hershey and Kraft Foods in the Philippines. She devised programs and implemented strategic trade-related initiatives based on actionable consumer insights across various trade channels to expand distribution on a national scale and hit sales targets. Shiela graduated with honors earning a Global Leadership Executive Master of Business Administration (MBA) from The University of Texas at Dallas with concentration track in Business Analytics and Finance in August-2024. She has also completed a professional certificate from The Bank of America Institute for Women's Entrepreneurship at Cornell University in January-2024. She completed a Bachelor of Science in Business Administration major in Marketing Management from De La Salle University - Dasmarinas Cavite, Philippines (DLSU-D). Shiela was active in extracurricular activities and was Editor-in-Chief of the College of Business Publication. She also competed in national debates and served as the President and Lord Chancellor of the university's debating society. Shiela's avocation and passion lie in urban farming and food innovation, harnessing mission avenues from recursive crop output and cultivating skill development from scalable microbusiness models to create self-sustaining livelihood. She is the Founder and Executive Director of Ascend Garden. https://ascendgarden.com

Experience

Bank of america

6 roles

Vice President; Tactical Forecasting Strategy Manager

Jan 2026Present · 2 mos

Vice President; Operations Strategy Analytics & Reporting Specialist III

Promoted

Feb 2022Jan 2026 · 3 yrs 11 mos

  • Perform complex analysis and reporting on Servicing Operations processes working closely with business and technology partners to ascertain requirements
  • Implement end state delivery strategies that utilize various data sources synthesized as interactive dashboard visualizations for end users and executive audience
  • Develop and present analytical solutions to track and assess key performance metrics for Specialty Products portfolio
AnalyticsAutomationData AnalyticsProject Management

Vice President; Sampling & Test Development Specialist II - Sample Developer

Promoted

Jan 2015Nov 2022 · 7 yrs 10 mos

  • Act as a senior developer on data mining, code development, meta data exploration, quantitative tools and testing lifecycle, with expanded role as Sample Developer Lead managing the Consumer work stream pipeline and special projects for Enterprise Independent Testing.
  • Collaborate with diverse workgroups and project stakeholders to stand up independent testing for the observance of regulatory requirements, rules and laws, and maintain subject matter expertise on internal control validations and analytical data assessments across the Enterprise
  • Develop code programming based on business requirements and design data transformation to deliver transactional compliance testing based on operational testing criteria
  • Vice President corporate title earned on 02/2020
  • Assistant Vice President corporate title earned on 02/2018
Data MiningRegulatory ComplianceQuantitative Tools

Officer; Strategy Execution Analyst

Promoted

Nov 2010Jan 2015 · 4 yrs 2 mos

  • Teams:
  • Collections Services - Post Charge-off Recovery Strategy Execution
  • Collections Services - Vendor Inventory Control
  • Execute post charge-off account placement procedures to external vendors and multiple internal streams for collection efforts. Participate in projects that impact the Recovery portfolio and maintain decision logic based on strategic direction and data attributes.
  • Responsible for identifying gaps and designing processes that reduce operational risks and increase process efficiencies. Streamline validation routines by data mining, program and report development.
Data MiningProcess Improvement

Estate Recovery Senior Collector

Promoted

Nov 2009Nov 2010 · 1 yr

  • Perform outbound collection efforts for open claims from the decedents’ estate to work out their outstanding credit card account balances liaising with executors, court clerks and attorneys
  • Handle extensive research requirements utilizing loss mitigation tools to asses risk for complex billing problems

Business Lending Customer Solutions Specialist

Jan 2009Nov 2009 · 10 mos

  • Work in teams and in a self-directed environment to answer inbound calls in support of customer needs, conveying in a reassuring manner step by step instructions to resolve account issues and address customers’ requests

Ascend garden

Founder & Executive Director

May 2022Present · 3 yrs 10 mos · Frisco, Texas, United States

  • Founder of Ascend Garden, a Frisco-based social enterprise using solar-powered vertical aeroponics farming with the recursive homestead harvest used as input into value-add food production processes, to address food insecurity and foster economic opportunity.
  • Through agricultural technology, sustainable design of scalable micro-business models, Ascend Garden empowers underserved communities to create resilient food systems and equitable pathways to entrepreneurship. https://ascendgarden.com
AeroponicsFood Innovation

Kraft foods group

Trade Marketing Category Associate

Jul 2004Jul 2006 · 2 yrs

The hershey company

Trade Marketing Associate

Jun 2003May 2004 · 11 mos · Philippines

Education

The University of Texas at Dallas

Global Leadership Executive MBA in Business Analytics

Jan 2020Jan 2024

Naveen Jindal School of Management, UT Dallas

Global Leadership Executive MBA — Business Analytics

Jan 2020Jan 2024

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