Naincy Pahariya

CEO

Uttar Pradesh, India2 yrs 3 mos experience

Most Likely To Switch

Key Highlights

Led a large team to enhance guest experiences.
Implemented data-driven strategies for market analysis.
Generated significant leads through innovative marketing.

Stackforce AI infers this person is a versatile professional in Hospitality and Education sectors with a strong focus on Customer Acquisition and Data Analytics.

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Skills

Core Skills

Team ManagementCustomer AcquisitionData AnalyticsMarket ResearchBusiness Development

Other Skills

AnalyticsBusiness ProposalsBusiness StrategyCRM ManagementClient AcquisitionClient Acquisition StrategiesCold CallingConsumer InsightsContent StrategyCross-functional CollaborationCustomer ServiceData ManagementDigital StrategyLead GenerationPerformance KPIs

Experience

Emaar india

3 roles

Assistant Manager - CEO's Office

Promoted

Oct 2025 – Present · 5 mos · Gurugram, Haryana, India

Assistant Manager Operation

Apr 2025 – Oct 2025 · 6 mos · Gurugram, Haryana, India

Led a 45+ member team at Emaar Hospitality Group’s Central Reservation Office, managing end-to-end operations including workforce planning, training, performance KPIs, and service quality to deliver best-in-class guest experiences.
Implemented initiatives to improve customer service efficiency and accuracy, consistently exceeding call quality standards and boosting guest satisfaction scores.
Mentored and developed team members, fostering a high-performance culture centered on accountability, professional growth, and exceptional service delivery aligned with luxury hospitality standards.
Collaborated with cross-functional departments and senior stakeholders to align CRO operations with brand strategy, driving increased revenue and enhanced guest loyalty.

Team ManagementCustomer ServicePerformance KPIsService QualityCross-functional CollaborationCustomer Acquisition

Management Trainee

Apr 2024 – Mar 2025 · 11 mos · Gurugram, Haryana, India

Smollan india private limited

Business Analytics & Strategy Intern

Oct 2023 – Mar 2024 · 5 mos · Remote

Crafted future-focused reports in consumer electronics sector with macroeconomic insights
Applied data analytics to discern correlations in brand prominence and website traffic
Evaluated 10+ industry competitors, offering strategic counsel on market trends to Google
Analyzed various consumer research to understand & predict buying preferences & behaviors

Data AnalyticsMarket ResearchConsumer Insights

Techmatica

Executive Assistant to Chief Executive Officer

Aug 2023 – Sep 2023 · 1 mo · Remote

Assisted in hiring talent and acquiring clients for the company's expansion
Designed digital strategies, content calendar, enriching online presence & engagement
Managed the CRM system to enhance and maximize customer relationships

Digital StrategyCRM ManagementClient AcquisitionBusiness Development

Malecon technologies

Marketing Intern

Jul 2023 – Sep 2023 · 2 mos · Remote

Conducted comprehensive market research of prosumer platforms within freelancing industry
Formulated effective client acquisition strategies based on research findings

Market ResearchClient Acquisition Strategies

Teachnook

Business Development Trainee

Apr 2023 – May 2023 · 1 mo · Bengaluru, Karnataka, India

Marketed online programming and management courses to engineering and management students and professionals
Generated 700+ leads through cold calling and social media campaigns from urban campuses
Assisted in the development of business proposals and presentations for cross-selling and upselling products
Generated revenue of INR125000+ through effective identification and capitalization of new business opportunities

Cold CallingLead GenerationBusiness ProposalsBusiness Development