Jul 2014 – Dec 2017 · 3 yrs 5 mos · Gurugram, Haryana, India

• Headed the HR Function for Cellos Software. I started the HR department from scratch and led the implementation and adoption of all people processes, systems, policies, and procedures including bench-marking and documentation of all policies. In a short span of time I established a Performance Driven Culture, & Career Planning process that utilized both internal and external development opportunities for employees including mentoring, job-shadowing & team leadership resulting in a notable increase in employee engagement and retention of talent.

Apr 2013 – Jun 2014 · 1 yr 2 mos · India

• Headed Human Resources function for Agnity. I was a part of the Leadership team for Agnity and participate in key organizational decisions. My role included defining the HR Strategy and Policies for Agnity in line with company's business objectives, also ensured that each employee had a properly defined job & responsibilities aligned to business objectives. Achievements: Created and implemented Performance management system aligned to business objectives. Introduced PIP Process. Revised the training process and integrated with PMS. Linked annual increases to merit. Created Employee Engagement guidelines for mangers to ensure timely people intervention and reduce attrition. Coaching managers to develop their leadership & people management skills. Implemented leadership training programs to develop Managers. Benchmarked & Created a Batch wise Compensation Grid with internal and external compensation data. Recruited entire team of 40 employees including HOD for a new business within 90 days with minimum cost and innovative methods. Formalized Internal Jobs Postings to promote internal mobility. Started In house recruitment with target to fulfil 80% resourcing needs, resulting in huge savings for Agnity. Introduced Employee Referral Program and ensured its effectiveness. Campus Recruitment–Worked with various engineering colleges to get dream status. (NIT’s DCE etc.) Created a POSH committee. Time office setup. Revamp of existing HR policies including HR Handbook. Organized Team building events and celebration of festivals to increase employee bonding. Also started regular all hands meeting and Birthday Celebrations. Started in house quarterly magazine to increase employee connect. Effectively Utilized social media for all recruitments and employee events to increase Employer branding.

Jun 2007 – Apr 2013 · 5 yrs 10 mos · Gurugram, Haryana, India

• Worked as HR Business Partner: Multiple Customer Units (Sales) and Deployment Services units
• Responsible for manpower planning, creation and approval of hiring plan. Overseeing / Planning and execution of recruitment activities to ensure timely hiring & implement growth plans.
• Responsible for Performance Management and Incentive Plans (end to end). This includes ensuring all employees in respective Unit/Key Accounts have gone through the Unit Balance Score Card and have aligned their objectives accordingly, Follow-up & Feedback during the PM cycle and Annual Summary, Calibration and Bell curve formation. Managing Sales incentives - Formulation as per Targets and Strategy, Sign-up & year end calculations.
• Annual Compensation Review : Responsible for compensation review of the units responsible. Participating in external compensation surveys and developing pay ranges,
• Ensure completion of requisite STV/SIP agreements . Develop local level incentive schemes to improve productivity and business profitability.
• Driving the Competence Management Process with all the Department heads as per HR Strategy. Aligning with the Managers in identifying the training programs as per the need and availability. Co-ordinate Nominations of participation in various Technical and Non Technical Training in consultation with Corporate HR
• Employee Engagement survey: Ensuring participation in the survey and once results are out help in Analysis and Creation of action plan along with the department heads for all supported units and reviewing the action plans periodically.
• Employee Relations : HR Point of contact for all HR related issues after the new joiner has completed all joining documentation. Supporting all employees as a single point of HR Interface.
• M&A Core Team member : Responsible for M&A activities – HR policy mapping, Identification of key issues, employee transfers and front ending communication to new employees. Have managed Redback, LHS & MTS Transition.

Aug 2005 – Jun 2007 · 1 yr 10 mos · Gurugram, Haryana, India

• Manager People Strategy- Managing the Global Shared Services teams in India with a strength of around 550 employees and was responsible for :
• HR Strategy for the Unit supported.
• Performance and People Growth Program,
• Workforce planning and Hiring
• Business intelligence reporting
• Employee relations
• Partnering with Compensation and benefits team to ensure correct job matching and implementing and creation of retention schemes for various teams and levels.
• New hire Integration and induction program
• Providing direction to Global People center Helpdesk
• Content creation of Oracle HRMS training portal.

Nov 2004 – Jul 2005 · 8 mos

• Managing Employee Relations for 1800+ Tech support employees. creation and Implementation of various programs and initiatives which include creation of Reward and Recognition programs, E-Relations Calendar, Skip level Meetings, Conducting open houses, Managing employee grievances, Running Employee Health Index Surveys and analyzing and addressing key points and formulation of action plans and policies to control attrition.
• Managing Internal Job Postings: Managing both lateral and vertical movements of employees of the organisation by creating opportunities internally. Conducting end to end search and Interviews.
• Performance Management: Responsible for ensuring implementation of Performance management program for all employee. Responsibilities include training the line and ensuring timely completion of the process and preparation of MIS which is used for annual salary increases. Also to asses Training Needs of the employees and Working with the training department to ensure that right training is imparted.
• MIS : Creation of Weekly MIS on Attrition and dashbording the analysis and presenting to the management team.
• Other functions include :
• Induction of new employees, Managing employee engagement events, conducting training of various modules of Pepole soft , Employee communication etc.

Aug 2000 – Nov 2004 · 4 yrs 3 mos · Greater Delhi Area

• Was completely responsible for Operations HR in India having locations in Delhi, Bombay and Bangalore. Managing the HR Department in India includes :
• Recruitment: Heading the recruitment function for entire Operations in India . Responsible for managing Consultants, Recruitment website, Internal employee referral schemes etc.
• Workforce Planning : Responsible for Workforce planning according to the business plan of the organization , Recruitment Budgeting , preparation of MIS etc.
• Induction : Responsible for managing and organizing the Induction programme for all new employees in the organization
• Compensation & Benefit Administration: Responsible for compensation and benefits review which includes: participating in external compensation surveys; developing pay ranges, understanding business objectives and challenges and translating these requirements and business drivers into C&B solutions, deploying C&B strategy and programs such as job evaluation, annual compensation review, benefits review and reward and recognition.
• Payroll Administration : Responsible for India Payroll administration, responsibilities include timely and accurate delivery of payroll to all employees of India includes calculation of bonuses and commissions also responsible for Managing the payroll vendor.
• Performance Management: Responsible for ensuring the success of Performance management program for all employee of India. Responsibilities include timely completion of the process and preparation of MIS which is used for annual salary increases.
• Also involved in Training & Development program for employees, Employee relations, Revamping and creating new HR policies from time to time and various day to day myriad activities in the H.R. Dept.
• Have also successfully implemented SAP (HR Module) in the India office after a comprehensive two weeks SAP training in Singapore. Also have the overall responsibility of churning of HR-MIS reports for various teams across country.

May 1997 – Jul 2000 · 3 yrs 2 mos · New Delhi, India

• I was the team leader for comprehensive “Due Diligence Reviews” of over 40 Coca Cola Franchisees (bottling units including their distribution process) located in each and every state of India and was instrumental in preparing exhaustive analytical reports covering the following vital areas of HR management :-
• Modus Operandi of Bottling Units
• Industrial Relations
• Statutory and Labour Law Compliance
• H.R. Policies & Procedures
• Payroll Process Review
• Organisational Structure
• Manpower Analysis
• Recruitment Policies
• Training & Appraisal Procedures
• Job Contract Analysis
• I have also done similar assignments in Bangladesh
• I was also a member of the HR business development team which did the acquisition of these units.
• I was involved in various Pre - Merger HR Audits covering the whole gamut of H.R. activities/ concerns for various clients in the following sectors of the Indian industry :
• Telecom, Software, Packaging, Cables, Medical Equipment, Engineering, Bulk Drugs/ Pharmaceuticals etc.
• I was heading the Payroll and compensation function.. My team used to handle payroll activity of various companies viz Master Card, RCI, Hindustan Times, Delphi Automotive etc. I also did compensation structuring for various clients. Was also involved in the other H.R. consulting Assignments Viz recruitment, Performance appraisal etc.