Gaurav Tanwar

Business Development Executive

Delhi, India12 yrs 6 mos experience
Highly Stable

Key Highlights

  • Over 12 years of experience in diverse sectors.
  • Expert in training and developing high-performing sales teams.
  • Proven track record in project management and operations.
Stackforce AI infers this person is a skilled professional in Telecom and Government sectors with expertise in training and project management.

Contact

Skills

Core Skills

Employee TrainingCoaching & MentoringCustomer Relationship Management (crm)Sales And MarketingProject Management

Other Skills

Analytical SkillsBusiness DevelopmentClient RelationsCommunicationCustomer Escalation ManagementCustomer ServiceDirect SalesEducationEnglishEscalations ManagementGovernmentHindiLeadershipOperations ManagementPresentation Skills

About

Professional with 12+ years of experience in strategy, planning, sales, operations, account management, revenue, and business growth in the retail, telecom, and healthcare sectors for North India.

Experience

Affordplan

Sales Trainer-North India

Jan 2025Present · 1 yr 2 mos · Gurugram, Haryana, India · On-site

Airtel

Sales Trainer Airtel

May 2024Jan 2025 · 8 mos · Delhi, India · On-site

  • Delivered 400+ structured training programs for XFE (Experience-Focused Execution) teams, covering product knowledge, sales techniques, objection handling, and soft skills.
  • Designed new hire journeys, including classroom induction, process training, field shadowing, and certification assessments, resulting in 25% faster ramp-up.
  • Administered LMS platforms to monitor training progress, compliance, and team engagement effectively.
  • Managed the end-to-end recruitment cycle for field sales roles, from job posting and interviews to onboarding and coordination with department heads.
  • Spearheaded hiring and performance tracking for the FOS (Feet on Street) channel across multiple zones, building high-performing frontline sales teams.
  • Collaborated with product, marketing, HR, and operations teams to create sales enablement materials and analyze training impact on business outcomes.
Coaching & MentoringEmployee TrainingCustomer ServicePresentation SkillsSales ProcessesDirect Sales

Jio

Assistant Manager

Jan 2021May 2024 · 3 yrs 4 mos · Delhi, India · On-site

Time ManagementRelationship BuildingCustomer Relationship Management (CRM)Customer Escalation ManagementPresentation SkillsSales and Marketing+1

Leap skills

Manager-Government Projects

Sep 2019Mar 2024 · 4 yrs 6 mos · New friends colony · On-site

  • Bridging the skill gap in India by delivering high-impact skills training, generating awareness, and enabling access to aspirational career opportunities for youth through Government Skills Training Programs.
  • Also, Heading end to end Operations for all Government & Private projects.
Time ManagementProject ManagementRelationship BuildingCustomer Escalation ManagementPresentation SkillsSales and Marketing

Reliance jio

Assistant Manager

Oct 2018Sep 2019 · 11 mos

Time ManagementRelationship BuildingCustomer Relationship Management (CRM)Customer Escalation ManagementPresentation SkillsSales and Marketing+1

Bharti airtel

Customer Relations Officer

Nov 2014Aug 2018 · 3 yrs 9 mos

Time ManagementRelationship BuildingCustomer Relationship Management (CRM)Customer Escalation ManagementPresentation SkillsSales and Marketing+1

Vodafone

Customer Relationship Executive

Jun 2013Sep 2014 · 1 yr 3 mos

Time ManagementRelationship BuildingCustomer Relationship Management (CRM)Customer Escalation ManagementPresentation SkillsSales and Marketing+1

Education

Sikkim Manipal University - Distance Education

Master of Business Administration - MBA — Operations Management and Supervision

Apr 2014Mar 2016

Jamia Millia Islamia

BBS — Sales & Marketing

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