Riya Rathore — Business Development Executive
As a Senior Salesforce Business Analyst, I excel in identifying business needs and translating them into actionable requirements through detailed analysis, process mapping, and user story development. I possess expert knowledge of Salesforce architecture, data models, security, access control, and configuration for Sales cloud, Service Cloud, Pardot, Experience Cloud. With hands-on experience in implementing Sales Cloud, Service Cloud, Pardot, and Experience Cloud, I am skilled in features like lead management, account and contact management, opportunity management, case management, surveys, communities site setup, knowledge setup, and salesforce maps. I have a proven track record in driving successful implementations and optimizing business processes. Passionate about leveraging technology to enhance Salesforce products, I am dedicated to helping businesses achieve exceptional results.
Stackforce AI infers this person is a Salesforce Business Analyst specializing in SaaS solutions.
Location: Noida, Uttar Pradesh, India
Experience: 4 yrs 9 mos
Skills
- Salesforce.com Consulting
- Business Analysis
Career Highlights
- Expert in Salesforce architecture and configuration.
- Proven track record in driving successful implementations.
- Skilled in optimizing business processes using technology.
Work Experience
Algoworks
Senior Salesforce Business Analyst (1 yr 8 mos)
Salesforce Business Analyst (2 yrs 7 mos)
Business Analyst Trainee (5 mos)
Education
Bachelor of Commerce - BCom(Hons) at Indraprastha College For Women, University of Delhi
