Apr 2023 – Jun 2024 · 1 yr 2 mos

• I Lead the delivery of FarEye's Last Mile product portfolio across customers in Europe. I am directly responsible for the success of 2 million ARR customers across Europe in Retail, Logistics, Hyperlocal, and Courier Delivery Companies
• #AlwaysDay1 #GrowthHacking #Logistics #SupplyChain #LastMile #ProgramManagement

Jul 2022 – May 2023 · 10 mos

Feb 2021 – Jul 2022 · 1 yr 5 mos

• I lead End-to-End Product Delivery for Canadian 3rd Party Logistics to streamline their logistics operations across multiple touchpoints from pre to post-purchase with benefits like ETA visibility, Seamless Returns, flexibility to customers, and faster go-to-market.

Jan 2019 – Feb 2021 · 2 yrs 1 mo · Noida Area, India

• I lead multiple strategic initiatives and programs from concept to execution to improve Customer retention for Adobe Experience Cloud product.
• Designing the execution approach and program management of initiatives is my charter.
• Collaboration with multiple internal stakeholders, including business teams and product teams to improve the renewals and retention ecosystem for Adobe Products.
• Additionally, I identify and influence best practices in day-to-day delivery, assess the business impact of programs by setting goals, measuring outcomes, tracking and scaling successes, and performing root-cause analysis in design/execution.

Jun 2016 – Dec 2018 · 2 yrs 6 mos · Noida Area, India

• Analyzing the success parameters of the programs - highlighting the gaps and giving them strategic guidance to achieve the goal. Majority of Programs are to improve the Business strategy around Recurring Revenue for Subscription based Adobe Products for Experience cloud
• Working closely with senior executives defining right strategies and deciding the objectives along with organizing programs and activities that support the renewals business of Experience cloud Adobe Products
• Work closely with Renewal Sales Managers and Business Development managers and giving them business insights that help them drive their Renewals Business
• Resolving cross Program-issues with stakeholders ensuring a thorough communication is maintained with every parties involved and initiating appropriate corrective action if required
• Push projects through the pipeline by managing all phases of planning and deliverables, resulting in process consistency and organizational alignment of staff on projects

Feb 2014 – Jun 2016 · 2 yrs 4 mos · Noida Area, India · On-site

• C/C++ Developer ( Could not do well in coding hence switched role and joined Adobe as Program Lead in a techno functional role)

Feb 2013 – Jan 2014 · 11 mos · Noida, Uttar Pradesh

• I took a break for UPSC Preparation. While I was not successful in cracking the exam, my biggest takeaway from this experience was how to handle failures!
• This duration also helped me expand my views on India's Democratic principles, Constitution, and world affairs.
• I will carry this gap with pride on my resume - it was much an awesome enriching time.

Dec 2010 – Jan 2013 · 2 yrs 1 mo · Noida

• Was involved with Translations Team of Sprint Inc. wherein acted as a single point of contact between the Clients, Project managers/leads and the Dev teams. Have client site front-end exposure at the United States.
• Ensured that all the stakeholders involved with the project - either internal or external are kept on the same page; well informed and well coordinated.
• At the client site, My role included analyzing the client business requirements and proposing enhanced business solutions in terms of better revenue and growth models and incorporating the business changes in response to the evolving business needs.