Laksh Karamchandani

Associate Partner

India19 yrs 11 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

20 years of experience in process improvement.
Expert in operational transformation and strategic consulting.
Strong focus on simplifying complex systems.

Stackforce AI infers this person is a Process Improvement Consultant with expertise in operational transformation and strategic leadership.

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Skills

Core Skills

Process ConsultingStrategic ThinkingProcess ImprovementProject ManagementData Analytics

Other Skills

Analytical SkillsArtificial Intelligence for BusinessBuild Strong RelationshipsBusiness AnalysisBusiness Process MappingBusiness StorytellingCommunicationConsultative SellingData AnalysisDesign SprintsDesign ThinkingDrive ChangeEmpathy MappingEmployee Learning & DevelopmentGap Analysis

About

After 20 years in the corporate world - across quality, delivery, re-engineering, and process improvement, one thing is clear: Most problems don’t need smarter people. They need simpler systems. But we often miss that. We chase symptoms. We repeat old phrases. And somewhere along the way, those phrases become gospel - even when they make no sense. That’s where I step in. I write about productivity, leadership, process gaps, and the subtle things that slow teams down. I question the obvious. Break down the jargon. And write in a way that makes you pause and maybe rethink how you work. If that sounds like your kind of thinking, follow along. Let’s bring some sense back to the workplace.

Experience

Infosys bpm

5 roles

Lead Consultant - Process Excellence & Transformation

Promoted

Jun 2024 – Present · 1 yr 9 mos · On-site

Advising CXOs and senior leadership on operational transformation, with a focus on scalability, customer experience, and long-term value.
Designed, Developed and Implemented IP Solutions and frameworks that are now embedded across key client accounts, driving measurable efficiency and strategic impact.
Leading and Mentoring high-impact initiatives in workforce planning, process simplification, and stakeholder experience, often involving cross-functional teams.
Actively involved in identifying and shaping AI and automation opportunities within core service operations.
Regularly coach internal talent on Lean, Six Sigma, and Design Thinking, while steering governance on enterprise-wide improvement efforts.
Contribute to external industry forums and internal innovation councils, shaping both thought leadership and execution strategy.

Consultative SellingInterpersonal CommunicationBuild Strong RelationshipsProcess ConsultingStrategic ThinkingBusiness Analysis+17

Regional Quality Manager - Australia & New Zealand

Jul 2022 – Jun 2024 · 1 yr 11 mos · On-site

Partner with Key clients to uncover business needs and objectives, craft appropriate strategies and solutions, create a roadmap for execution, Build Team competency, Mentoring and supporting various projects and Conduct periodic governance. Also monitor and govern Quality Assurance and Quality Control activities for the services delivered from all ANZ centers.

Consultative SellingInterpersonal CommunicationBuild Strong RelationshipsProcess ConsultingLean DeploymentAnalytical Skills+16

Senior Manager - Process Excellence & Transformation

Promoted

Jan 2019 – Jun 2022 · 3 yrs 5 mos · On-site

Responsible for driving Transformation and Process Improvement through Lean, Six Sigma, Capacity Modelling & Optimization, Data Analytics & Visualization, Design Thinking and Automation for multiple client engagement spread across various Geographies, Verticals and horizontals

Interpersonal CommunicationBuild Strong RelationshipsProcess EfficiencyBusiness Process MappingRoot CauseGap Analysis+10

Manager - Process Excellence & Transformation

Promoted

Apr 2017 – Dec 2018 · 1 yr 8 mos · On-site

Scoping, Solution Design & Implementation for Org-wide PI Programs, Managing Virtual Teams and Project Resources, Project Risk and issues management, Stakeholders Governance, Project Steering Committee, Vendor Management

Process EfficiencyBusiness Process MappingRoot CauseGap AnalysisProcess MappingLean Six Sigma+5