Nov 2021 – May 2024 · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

• Spinny is one of the leading used car e-commerce platforms in India, valued at $2B, with 4K+ employees generating $400M annually. I was an associate in the Wholesale vertical of Spinny, where I wore many hats during my tenure.
• Notable responsibilities and achievements :
• Directly supervised 100+ employees across 15 cities & 3 functions; youngest to lead initiatives across Operations, Sales Excellence & Analytics
• Led internal CRM Operations team in automating manual pricing processes for 60K+ car sellers monthly; achieved 4x faster pricing & eliminated pre-sales escalations(almost)
• Led a team of 4 analysts to establish sales & operational data pipelines, cutting data extraction time by 50%; ensured metric accuracy & delivered actionable insights to functional managers, leading to a 6% increase in operating margins
• Managed inventory worth $2M, overseeing used car movement, audits, maintenance and & delivery operations, resulting in a 20% reduction in delivery times, a decrease in avg. inventory holding period from 5 to 4 days, saving ~$470K annually
• Devised & implemented a Lead Prioritization System to focus on high-potential leads by analyzing price gaps between customer expectations and dealer offers; boosted conversion rates by 13% & saved 400+ man-hours per day
• Developed sales pitch & operational guidelines, overseeing a team of 7 Quality Auditors to ensure adherence to compliance standards, resulting in a 12% increase in NPS
• Introduced customized calling policies for sales agents based on dealer activity, classifying dealers by analyzing their app engagement, driving a 60% increase in calls/agent and & a 5% increase in lead conversion

Aug 2020 – Nov 2021 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Udaan is India’s largest B2B e-commerce platform, valued at $3.1B, serving over 500K clients across 50 cities
• Conducted comprehensive market research to expand product portfolio into new categories such as Dairy, Bakery & Meat in South India; led to a 3% increase in daily revenue
• Designed a pricing & inventory planning engine for 500+ SKUs, generating $4M+ in ARR; helping reduce product waste by 8% & leading to a margin improvement of 0.3%
• SPOC for supply & demand planning, pricing & inventory management of a B2C Pilot in the CEOs Office; led a team of 15 & conducted performance reviews for the CEO, scaling revenue from 0 to $10K daily & improving margins by 4X

Jun 2020 – Jan 2025 · 4 yrs 7 mos · Delhi, India · On-site

Jul 2019 – Dec 2019 · 5 mos · New Delhi Area, India

• 1. Estimated the B2B market size of fresh fruits and vegetables in Delhi/NCR
• 2. Obtained pincode level descriptive metrics across various buyer profiles, by surveying over 4000+ buyers on foot over the span of 5 months across various demographics.
• 3. Provided ad hoc market intelligence to central product supply leads.
• 4. Received Pre Placement Offer amongst cohort of 30 Tier 1 interns

May 2018 – Aug 2018 · 3 mos

• Worked at the Tank electronics group under guidance of DRDO scientists at Army base 505 workshop, optimized the auto loading gun mechanism of combat tank T-72 and T-90 (both operational)

Aug 2017 – Jun 2019 · 1 yr 10 mos · Goa

• Production and Infrastructure head for Colleges cultural festival, led a team of 100 students and handled budget of over 20L. Fulfilled all infrastructural and technical requirements of the event.

Aug 2017 – Mar 2018 · 7 mos

• Got hands on experience in the sponsorship and marketing domain - raised over 7L for college festival.

Jun 2017 – Jul 2017 · 1 mo · R.K Puram , New Delhi

• Programmed a GPS display using serial data communication by interfacing an LCD with the ATMEL 89C51 microcontroller .
• Key learnings :
• 1. Software Design - Coding in C language and using the Keil Micro-vision software to program the AT89C51
• 2. Simultions- Simulated the software design using Proteus and Or-Cad.
• 3. Hardware- Assembled all required components on a PCB a

Sep 2016 – Mar 2017 · 6 mos · Goa

Aug 2016 – Jul 2017 · 11 mos · Goa