Kartik Dhamija

CEO

India7 yrs 1 mo experience

Highly Stable

Key Highlights

Led Salesforce-driven digital transformation projects.
Improved Medicaid access for over 2.1 million residents.
Expert in consumer behavior and market research.

Stackforce AI infers this person is a Healthcare and Education transformation expert with a strong focus on consumer products.

Contact

Skills

Core Skills

Salesforce-driven Digital TransformationStakeholder ManagementOperational StrategyGlobal Cross-functional Team LeadershipBusiness DevelopmentBusiness Analysis Planning & MonitoringMarket Campaign ManagementData-driven Decision Making

Other Skills

Agile Project ManagementBusiness Intelligence (BI)Client Training & EnablementData VisualizationData-Driven Problem SolvingEvent & Campaign ManagementFundraising & Sponsorship AcquisitionGeographical AnalysisGo-to-Market StrategyKnowledge Transfer FacilitationProduct ManagementProgram Management (Techno-Functional)Project DeliveryPublic SpeakingQualitative Research

About

I’m motivated by India’s D2C landscape, mainly focused on consumer products across food, health, beauty and wellness. I’m travelling across markets, conducting market research and talking with everyday consumers to understand their needs and shortcomings in today’s market. Additionally, I’m pursuing a Master’s in Psychology because I’ve always been fascinated by the human mind, how preferences take shape, what drives decisions, and why behaviour changes. I believe everyone carries untapped potential that unlocks once we understand our own psyche. I’ve broken my own conditioning and ditched the autopilot script, and I want to help others do the same. Backed with an engineering background and 7 years at Deloitte Consulting, I’ve led and successfully delivered Salesforce powered digital transformation projects by understanding and optimizing business needs and processes for global clients across healthcare, education, logistics, social engagement platforms, technology, and public systems.

Experience

7 yrs 1 mo

Total Experience

3 yrs 6 mos

Average Tenure

Current Experience

Deloitte

3 roles

Team Lead

Jun 2024 – Jul 2025 · 1 yr 1 mo · On-site

1. Led the end-to-end product lifecycle for a Salesforce-based healthcare management system, driving digital transformation for both citizens and state workers by defining use cases, gathering requirements, and streamlining intake-to-closure workflows. This improved access to Medicaid services for over 2.1 million residents, including 800K+ active beneficiaries, across the state.
2. Spearheaded knowledge transfer sessions for the client team, ensuring seamless system adoption and long-term ownership of operational processes.
3. Mentored team members across functions by helping them understand the actual business workflow and business rationale behind what we are building, resulting in faster onboarding, fewer handovers, and quicker, more accurate delivery.

Salesforce-Driven Digital TransformationStakeholder ManagementKnowledge Transfer FacilitationOperational Strategy

Consultant

Promoted

Jun 2021 – May 2024 · 2 yrs 11 mos · On-site

1. Led end-to-end Salesforce CRM transformation by managing global cross-functional teams, driving sprint and capacity planning, delivering business-aligned solutions, streamlining stakeholder communication and vendor coordination.
2. Digitized the university’s end-to-end application processing system — initially impacting 87K+ records, saving 4,000+ man-hours, streamlining operations for 150K+ students, and expanding its reach to over 50 countries.

Salesforce-Driven Digital TransformationGlobal Cross-Functional Team LeadershipBusiness DevelopmentStakeholder Management

Analyst

Aug 2018 – May 2021 · 2 yrs 9 mos · On-site

1. Part of core product team for Salesforce-based social engagement platform(WEF) to enable real-time information sharing for global stakeholders, reaching over 2 million users and enhancing their digital experience.
2. Designed 5,200 functionally-exhaustive scenarios to test an upgraded HealthCare system covering 500 screens and evaluating eligibility for 62 benefit types to deliver
3. Led maintenance and support team, flagged 1000+ bugs, improved functionality of system by implementing quality control & helped in enhance business value worth $42Mn for successful system testing
4. Implemented guided selling UI in salesforce CPQ technology-based project & tested 3,000+ products to help sales save time, increase quote accuracy, land bigger deals & improve overall performance of application serving 100k+ people and generated $3Mn revenue

Salesforce-Driven Digital TransformationBusiness Analysis Planning & MonitoringQuality ControlData-Driven Problem Solving

Wheelseye

Business Strategy & Operations Intern

Jan 2018 – Jun 2018 · 5 mos · Gurgaon, India · On-site

1. Designed and executed market campaign for company’s product- Truck management solution, contributed in sales by getting 15+ operators onboarded with more than 1,000+ fleet size; increased company’s physical presence by penetrating 1,600+ towns in India
2. Led 20 member ops team to manage on-site installation of devices and their maintenance, executed geographical analysis and demand to location data mapping and formulated a strategy which increased operations efficiency by 25% and team utilization by 20%
3. Collaborated with fleet owners to implement data driven decisions by delivering actionable insights to improve business reporting, optimize fleet operations and boost business growth by 10-15% annually

Market Campaign ManagementGeographical AnalysisData-Driven Decision Making