S

Shidhant Jain

Operations Associate

Satna, Madhya Pradesh, India4 yrs 1 mo experience

Key Highlights

  • Proven track record in driving revenue growth.
  • Expertise in customer relationship management.
  • Strong analytical skills in financial operations.
Stackforce AI infers this person is a Fintech professional with strong customer service and banking expertise.

Contact

LinkedIn

Skills

Core Skills

Bank ManagementCustomer ServiceInvestment BankingFinanceCustomer SupportProblem Solving

Other Skills

AccountingAnalytical SkillsBankingBranch BankingBusiness DevelopmentBusy softwareCasa buildingCollaborative Problem SolvingCommon SenseCommunicationConcreteCreative Problem SolvingCritical ThinkingCustomer SatisfactionCustomer Service Management

About

A energetic and dedicated with hard work quick learner, looking for an opportunity

Experience

Au small finance bank

Senior Bank Officer

Feb 2025 – Present · 1 yr 1 mo · Satna, Madhya Pradesh, India · On-site

  • Casa building
  • New customer acquisition
  • Managing customer account
  • Investment guidance
  • Managing multiple types of loans
Casa buildingNew customer acquisitionManaging customer accountInvestment guidanceManaging multiple types of loansBank Management+1

Icici bank

Dputy Manager

May 2022 – Sep 2024 · 2 yrs 4 mos · Indore, Madhya Pradesh, India

  • Managed customer relationships and financial operations at ICICI Bank, driving 5% quarterly revenue growth.
  • Analyzed financial statements, ensured compliance, and trained new hires to deliver exceptional service.
  • Fostered strong client relationships and implemented strategies to enhance operational efficiency and customer satisfaction.
Investment BankingRetail BankingSocial MediaBank ManagementSpoken EnglishPersonal Banking+11

Tech mahindra

Associate

Sep 2021 – Jun 2022 · 9 mos · Kolkata, West Bengal, India

  • Provided seamless support to Flipkart customers by addressing inquiries and resolving complaints.
  • Managed order processes with accuracy to ensure customer satisfaction.
  • Maintained meticulous documentation for all customer interactions.
Problem SolvingTime ManagementCritical ThinkingCommon SenseCustomer SatisfactionInterpersonal Skills+6

Education

Jiwaji University

Master of Business Administration - MBA — Tourism and Travel Services Management

Jan 2019 – Jan 2021

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