Komal Gajula

Operations Associate

Mumbai, Maharashtra, India0 mo experience

Key Highlights

Over 2 years of experience in NBFC sector
Strong analytical and strategic thinking skills
Proficient in Excel and regulatory compliance

Stackforce AI infers this person is a Fintech Operations Specialist with strong compliance and analytical skills.

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Skills

Core Skills

Operations ManagementCredit Risk Management

Other Skills

Account ReconciliationBalance SheetsCommunicationCustomer ServiceCustomer Service ManagementCustomer Service OperationsDetail orientedDisneyEffective communicationEnglishFinanceFinancial AccountingGoogle SheetsInterpersonal SkillsInvestment Banking

Experience

Apac financial services private limited

Operations Officer

Dec 2021 – Present · 4 yrs 3 mos · Parel, Maharashtra, India · On-site

Managed the updating of CKYC (Central Know Your Customer) and CERSAI (Central Registry of Securitisation
Asset Reconstruction and Security Interest) databases post disbursement completion to ensure regulatory
compliance.
Maintained Branch Management Information System (MIS) for effective monitoring and reporting of branch
activities.
Ensured branch compliance with established norms and regulations, facilitating smooth branch operations.
Distributed welcome letters and loan agreements to customers, while providing necessary MIS to branch heads,
CEOs, and product heads.
Maintained MIS records of returned welcome letters and loan agreements for documentation and tracking purposes
Submitted regulatory data and MIS to relevant bureaus such as CRILIC (Central Repository of Information on
Large Credits) for compliance purposes.
Handled scan-based disbursements for branches across India, resolving QC (Quality Control) queries post-
disbursement to ensure accuracy and efficiency.

Credit Risk ManagementOperations ManagementCustomer Service OperationsCustomer ServiceCustomer Service ManagementOperations+18

Dhanvarsha finvest limited

Credit intern

May 2021 – Nov 2021 · 6 mos · Mumbai, Maharashtra, India · On-site

Managed the processing of loans already updated in the system, ensuring accuracy and adherence to company
policies.
Verified documents provided by customers for loan applications, facilitating the disbursement process.
Assisted in loan disbursement and collection activities, maintaining compliance and customer satisfaction.

P s patil ca firm (nykaa pvt.ltd)

3rd party role

Feb 2021 – Apr 2021 · 2 mos · Maharashtra, India · On-site

Supported in the verification of invoices using Excel and specialized software, ensuring accuracy and compliance
with relevant standards.
Maintained and organized data, coordinating with senior team members as necessary to facilitate smooth
operations.
Managed invoice maintenance through dedicated software, ensuring proper documentation and accessibility.

Utkarsh.co

Intern Assistant

Sep 2018 – Feb 2020 · 1 yr 5 mos · Maharashtra, India · On-site

Supported in Income Tax Return (ITR) filing procedures, ensuring accuracy and compliance.
Assisted in the generation of invoices, maintaining organized records for financial transactions.
Demonstrated foundational knowledge of GST (Goods and Services Tax) principles to contribute effectively to
related tasks