Deepak Agarwal — CEO
I am a product leader passionate about building modern, scalable, and customer-centric platforms in banking and financial services. My experience spans leading large-scale product launches, driving digital transformation, and building high-performing teams from scratch. I’ve been fortunate to be part of AU Small Finance Bank’s journey almost since its inception as a bank, joining in its formative phase in 2017. This gave me a front-row seat to building a bank from the ground up—understanding firsthand how a financial institution scales its digital infrastructure, shapes customer journeys, and develops products for long-term growth. At AU, I’ve led the creation and growth of AU 0101, scaling it to over 3.5 million users, and launched AU 0101 Business, a mobile-first platform for businesses of all sizes. I’ve also driven new models of digital onboarding, including video banking, and digital engagement, helping lay the foundation for AU’s digital expansion. With a foundation in strategy (ex-Nomura, Corporate Strategy) and an academic background from IIT Kharagpur, I bring a blend of first-principles thinking, execution rigor, and customer obsession. Focus areas: Digital Banking, Product Strategy, Consumer Platforms, Growth, Customer Experience (CX), Fintech Partnerships.
Stackforce AI infers this person is a Fintech Product Leader with expertise in digital banking and customer-centric platforms.
Location: Mumbai, Maharashtra, India
Experience: 9 yrs 9 mos
Skills
- Product Management
- Digital Banking
- Customer Experience
- Business Strategy
- Digital Strategy
- Corporate Strategy
- Investment Banking
Career Highlights
- Led AU 0101 to over 3.5 million users.
- Pioneered video banking for digital onboarding.
- Built high-performing product teams from scratch.
Work Experience
AU SMALL FINANCE BANK
Head of Digital Products (5 yrs 7 mos)
Lead, Retail Lending Initiatives (1 yr 1 mo)
Digital Strategy, MD & CEO's Office (1 yr 7 mos)
Nomura
Corporate Strategy (1 yr 5 mos)
EY
Management Consultant (2 mos)
Education
Bachelor’s & Master's Degree at Indian Institute of Technology, Kharagpur
Level 1 at CFA Institute