D

Deepak Agarwal

CEO

Mumbai, Maharashtra, India9 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led AU 0101 to over 3.5 million users.
  • Pioneered video banking for digital onboarding.
  • Built high-performing product teams from scratch.
Stackforce AI infers this person is a Fintech Product Leader with expertise in digital banking and customer-centric platforms.

Contact

Skills

Core Skills

Product ManagementDigital BankingCustomer ExperienceBusiness StrategyDigital StrategyCorporate StrategyInvestment Banking

Other Skills

Business DevelopmentCustomer AcquisitionDigital BankDigital EngagementEntrepreneurshipGeneral ManagementGo-to-Market StrategyLeadershipManagement ConsultingProduct DesignProfit & Loss ManagementPublic SpeakingStrategyUser AcquisitionVideo Bank

About

I am a product leader passionate about building modern, scalable, and customer-centric platforms in banking and financial services. My experience spans leading large-scale product launches, driving digital transformation, and building high-performing teams from scratch. I’ve been fortunate to be part of AU Small Finance Bank’s journey almost since its inception as a bank, joining in its formative phase in 2017. This gave me a front-row seat to building a bank from the ground up—understanding firsthand how a financial institution scales its digital infrastructure, shapes customer journeys, and develops products for long-term growth. At AU, I’ve led the creation and growth of AU 0101, scaling it to over 3.5 million users, and launched AU 0101 Business, a mobile-first platform for businesses of all sizes. I’ve also driven new models of digital onboarding, including video banking, and digital engagement, helping lay the foundation for AU’s digital expansion. With a foundation in strategy (ex-Nomura, Corporate Strategy) and an academic background from IIT Kharagpur, I bring a blend of first-principles thinking, execution rigor, and customer obsession. Focus areas: Digital Banking, Product Strategy, Consumer Platforms, Growth, Customer Experience (CX), Fintech Partnerships.

Experience

Au small finance bank

3 roles

Head of Digital Products

Promoted

Aug 2020Present · 5 yrs 7 mos

  • Built the digital product management function, establishing a high-performing team of Product Managers, Designers, and Analysts.
  • Launched and scaled digital platforms, including AU0101 Mobile Banking, Video Banking, and Digital Account Products, achieving growth milestones (0 to 1, 1 to 10, and now scaling 10 to 100).
  • Driving business growth through digital and video banking platforms, focusing on New Customer Acquisition, Cross-Sell, Monetization, and Engagement.
General ManagementProduct ManagementProduct DesignBusiness StrategyDigital Banking

Lead, Retail Lending Initiatives

Jul 2019Aug 2020 · 1 yr 1 mo

  • Led new initiatives for AU's flagship Auto Loan business across sales, credit and operations
General ManagementBusiness StrategyProduct Management

Digital Strategy, MD & CEO's Office

Dec 2017Jul 2019 · 1 yr 7 mos

  • Supporting executive leadership to build a modern banking franchise
  • ~ Digital Banking, and FinTech Initiatives
  • ~ Partnerships and Special Projects
General ManagementProduct ManagementStrategyDigital Strategy

Nomura

Corporate Strategy

Jul 2016Dec 2017 · 1 yr 5 mos · Mumbai / London / Tokyo

  • Part of 25 membered global strategy team covering Global Markets and Investment Banking businesses of Nomura. Advised CXOs in strategic decision making
  • Key Projects
  • ~ Asia Fintech
  • ~ Merchant Banking
  • ~ Inorganic growth opportunities
  • ~ Institutionalising client strategy
  • ~ Investor Relations
Management ConsultingInvestment BankingCorporate Strategy

Ey

Management Consultant

May 2015Jul 2015 · 2 mos · Gurgaon / Chennai, India

  • Advised Fortune 500 OEM for setting up a manufacturing facility in India

Education

Indian Institute of Technology, Kharagpur

Bachelor’s & Master's Degree — Engineering

CFA Institute

Level 1

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