Mar 2022 – Oct 2025 · 3 yrs 7 mos · Bengaluru, Karnataka, India

• With 1XXXXX customers and GPV of 1XX Billion dollars with public valuation of ~25 billion + dollars Toast is the restaurant Tech Platform.
• Main responsibilities include:
• Setting-up the foundations of Toasts' Bangalore Development and Innovation Centre.
• As a member of Global Fintech leadership team, help define Toast’s global technology strategy.
• Setting up a Fintech team defining the Global strategy of Fintech Fraud and Risk, Chargeback Experiences, Payment Onboarding, Integrated Payments and Enterprise Payments.
• Engage with Product and Customer Success teams to shape product strategy and innovation roadmap .
• As a key member of APAC Leadership team help shape the partnerships and joint venture opportunities within APAC start-up ecosystem.
• Currently managing the fraud on payments worth xxx billion dollars / years accounting to declines of around x% and chargebacks of XX million dollars/year with optimisation of 5-10% each year.Another problem that my team is managing is payment onboarding with introducing operational excellence, onboarding customers fast.

Mar 2020 – Sep 2020 · 6 mos · Bengaluru, Karnataka, India

• Heading the Home and Growth Charter at CRED. I am responsible for collaborating with the Business and Product team to create a technical roadmap for the Home Charter. The complete funnel improvements for increasing the User Engagements in the CRED Ecosystem are headed by me.
• As a tech product, we are handling RPS of around 10 Million requests with around 30+ services communicating via Multiple async Event Handlers or APIs.

Jan 2020 – Jan 2022 · 2 yrs · Noida, Uttar Pradesh, India

• I was managing two global charters OCS(Office Collaboration Service) and RAM(Reply at mention). OCS is the service responsiblefor collaborating across W/X/P documents for all geographies. We get around X
• billion calls/day located geographically with conflict resolution of around X million conflicts/day. RAM service is responsible for embedding comments in the W/X/P documents across the globe from Outlook-rich API clients. We serve around XX million users/month. I was the India Noida site lead for OCS responsible for these 2 charters. This was a completely new team and I have mentored, and built the whole team from scratch.

Jan 2018 – Jan 2020 · 2 yrs · Hyderabad Area, India

• I was working in the Financial Engineering of Hyderabad.
• I was leading a team that was responsible for handling the Month End Close of the Uber across the globe. These are the numbers that go for the Month End close of the Uber Financials. The complexity of the system was at the scale of hundreds of millions of events per day. It required reconciling, reviewing and auditing of all the events with near real time scale
• I had also worked in the team captures a real-time GAAP financial metrics of the User across the globe.This team works as an aggregation unit which aggregated real-time Uber financial events to show aggregated data real-time to Uber leadership, S &P team and City Ops team

Jan 2016 – Aug 2018 · 2 yrs 7 mos · Gurugram, Haryana, India

• I have been working on child security product named Yellow Bus. Yellow Bus is an ola/uber for school buses. A parent can see the live track of their school bus. They get notified when their bus starts, is about to reach their bus stop, their child boards the bus or deboard the bus.
• We are active in about 80 + schools in Delhi with about 70 distributors who are taking our product to all over India. We have collaborated with premium players like Smartschool who are further enhancing our reach in the market.
• You can got through http://myyellowbus.co.in to know more
• The company has been acquired and I exited the company in August 2018.

Jan 2014 – Jan 2016 · 2 yrs · Gurgaon, India

• I was working as a backend engineer in the company. I worked in a ten member team to release the product named Limeroad Brand which basically was the marketplace for designers, big brands and customers. It was a big release at that time and resulted in increase in sessions with about 100000 sessions per day. I also handled in 3 membered team in handling refunds. The refund being very critical aspect in a lifestyle based company . Our team handled everything from design.customer support requirements to user case handling for both online as well as offline payments. It was a big feature with about 50k to 70k refunds each week.

Nov 2013 – Nov 2014 · 1 yr · Gurugram, Haryana, India

• I was working as a backend developer to develop the highly scalable RTB exchange where advertisers can bid depending upon the CPM and the best CPM should be able to get the space at the publisher site. It is a highly scalable marketplace which recieves about 2,00,000 calls/sec with the QPS of about 2000 per machine.I have worked on the designing implementing and then ad rendering in this.

Nov 2012 – Nov 2013 · 1 yr · Gurugram, Haryana, India

• I was instrumental in building the marketplace for sellers and buyers . I with our team of 4 introduced PayU Wallet which is a big fintech setup.

Jan 2010 – Nov 2011 · 1 yr 10 mos · Greater Hyderabad Area

• Cryptic Labs was ECC based Multi Factor Authentication to authenticate the transactions for corporate accounts. We were in talk with banks to get onboard for our product. We even filed for patent to get this thing patented.
• It was based on Group theory based authentications to authenticate the transaction