Sep 2024 – Present · 1 yr 6 mos · San Francisco Bay Area · Remote

• Driving AI-led product innovation, community-scale experimentation, and top-of-funnel growth for Microsoft Teams.
• ▪️Launched Microsoft’s first AI Community Learning Program, scaling to 1,500+ participants across 16 business functions in 6 months—without dedicated headcount or budget.
• ▪️Productized AI learning into hands-on workflows, peer challenges, and continuous feedback loops using various GPT models, Claude, Notion AI, Bolt, n8n, Make, and other agentic tools.
• ▪️Increased learner confidence by +1.76 points (2.6 → 4.36 on a 5-point scale)—driving meaningful behavior change across thousands of professionals.
• ▪️Drove xM+ organic impressions, 1,200+ LinkedIn shares, and 1,600 project submissions—becoming Teams Free’s most effective awareness campaign to date.
• ▪️Directed and coordinated a 20-person AI builder squad and mobilized 100+ global volunteers; built a companion app (demo) to scale community growth and infrastructure.
• ▪️Piloted 10+ cutting-edge AI tools to automate workflows and build reusable infrastructure for future programs and community-led GTM.
• ▪️Leading a CVP-level upskilling pilot to improve org-wide AI fluency.
• ▪️Applied product thinking to community systems, turning program insights into roadmap inputs and scalable growth infrastructure for internal PM and cross-functional partners.
• ▪️Championed an alumni growth initiative and led a cross-functional team of 8 engineers and designers to prototype a new experience—recognized as a company-wide Executive Growth Challenge Hackathon Winner within two months of joining Microsoft.

Jan 2024 – Present · 2 yrs 2 mos

• ▪️ Collaborated with a FANG AI Product Manager and a serial AI entrepreneur to write a comprehensive guide on building generative AI products
• ▪️ Featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, "Reimagined" offers an extensive guide for integrating generative AI into product strategy and careers. It became an Amazon category best-seller
• ▪️ Endorsed by leading product and AI professionals, including practitioners, researchers, and investors
• 👉 Buy now: https://a.co/d/btmnJfu

Dec 2023 – Sep 2024 · 9 mos

• ▪️ Sharing best practices and helping the product community craft a compelling strategy that wins team buy-in with a proven template. Simple to understand, ready to use, immediate benefit.

May 2022 – Present · 3 yrs 10 mos

• Creating educational content to help learners and members level up their skills in Product Management

Feb 2020 – Aug 2024 · 4 yrs 6 mos

• ▪️Single-threaded GM spearheading a company priority horizontal initiative to unlock new growth segments for LinkedIn. Leading a team of 60+ cross-functional (Product Surface PMs, Eng, AI/ML, Design, Marketing, Data Science, Sales, BizOps, BizDev, Corp Dev) to customize our hiring products to meet diverse segment needs. Relevant product surfaces: Jobs homepage, emails/comms, search, collections, navigation & browse, intent capture (open to work), preferences collection, user onboarding, guest surfaces, Recruiter, etc.
• ▪️Guided the development of an in-house language model to enhance job understanding and improve relevance for priority niche segments
• ▪️Launched AI-powered recommended matches and Invite-to-Apply features for Online Jobs, a self-serve product to help SMBs hire faster; grew paid online job posters, improved free-to-paid conversion, and drove $xxM+ incremental annual booking
• ▪️Led a multi-quarter turnaround effort to redesign search/discovery experiences with a team of 30 Eng, AI, Design, Data Science, Content, and Marketing stakeholders. Ramped 20+ features across search/NLP, AI personalization, UI redesign, notifications, experimentation velocity, and app integrations
• ▪️Improved learner activation and retention via interactive learning with experts (0-1 venture bet). Initiatives impacted +xM learners
• ▪️Led a 20-member Eng and Design team and collaborated with 100+ stakeholders to expand and platformize LinkedIn Learning beyond original courses and videos to absorb new modalities (articles, documents, audio, etc.) from multiple content providers. Efforts improved partner onboarding efficiency +65% and contributed directly to the Learning Hub launch, accounting for xx% of total Enterprise Booking and ~yy% seats in FY22

Sep 2018 – Feb 2020 · 1 yr 5 mos

• ▪️Oversaw the roadmap and strategy of MSFT Dynamics Sales CRM and custom-built sales systems (CPQ, Opportunity Management, Account Planning, Bookings & Compensation) to empower GTM priorities and sales transformation for LinkedIn's SaaS business of 9,000+ reps globally
• ▪️Grew org from 10 to 75+
• ▪️1 of 5 recipients of the "Demand Excellence Award" from an organization of 250+
• ▪️Promoted to Senior BPM position within first 8 months

Jan 2018 – Aug 2018 · 7 mos

Jan 2021 – Sep 2024 · 3 yrs 8 mos

• ▪️Mentored early-stage Edtech founders and PMs on validating product-market fit, crafting product strategy, and advancing PM careers

Oct 2018 – Present · 7 yrs 5 mos · Remote

• ▪️ Organized and led leadership coaching circles to equip women with the mindsets and tools to pursue more powerful and purposeful careers with confidence and clarity
• ▪️ Delivered talks and workshops to leading Universities (Harvard, Columbia, Northwestern, NYU, UWashington, Johns Hopkin) and world-class organizations (LinkedIn, Microsoft, Deloitte, Snowflake Coupang, Section School, Mozilla, Women in Product, and many more)
• ▪️ Host of the popular and highly praised “Product Management Learning Series”
• ▪️ Nominated as the "Top Product Influencers of 2022" by Scale/Outpace
• Past topics include:
• ▪️ Building responsible gen AI products
• ▪️ Product management fundamentals
• ▪️ Finding product-market fit
• ▪️ Defining a winning product strategy
• ▪️ Leading through influence & saying a positive ‘no’
• ▪️ Transitioning into Product Management
• ▪️ Building a Career Brand
• ▪️ Navigating the PM/tech career
• ▪️ Thriving as women in product/tech Building responsible gen AI products
• ▪️ Product management fundamentals
• ▪️ Finding product-market fit
• ▪️ Defining a winning product strategy
• ▪️ Leading through influence & saying a positive ‘no’
• ▪️ Transitioning into Product Management
• ▪️ Building a Career Brand
• ▪️ Navigating the PM/tech career
• ▪️ Thriving as women in product/tech
• InMail via LinkedIn to enquire about speaker engagements.

Sep 2016 – Jan 2018 · 1 yr 4 mos · San Francisco Bay Area

• ▪️ Built an e-commerce app for a skincare company that 3x’ed its business
• ▪️ Led a team of 12 UX researchers and collaborated with 4 PMs and 20 Eng and Design to ship 6 high-impact projects to improve onboarding success and user engagement
• ▪️ Led Marketing, Sales, Data Science, and Engineering teams to assess organizational MarTech needs. Developed business case and secured resources to build a Data Management Platform (DMP) solution to improve marketing efficiency
• ▪️ Influenced C-suite executives to align on vision, success metrics, user stories and prioritization, roadmap and shared OKRs, rollout plan, and future-state operating model and processes

Aug 2016 – Present · 9 yrs 7 mos · San Francisco Bay Area

• Kellogg Alumni Club of San Francisco Bay Area has a strong membership of 4,000+ members. It is the third largest Kellogg Alumni Club in the world. Our club was named the Best Alumni Club in 2012 and 2017, and it is one of fastest growing Kellogg Alumni Clubs in the world.
• Our club members are interested in professional networking, mentoring, and continuous education. Please reach out if you are interested in partnering with us or volunteering for the Club!

Jan 2016 – Apr 2016 · 3 mos · Greater Chicago Area

• ▪️ Developed a comprehensive integrated product / digital marketing strategy, tactical execution/measurement plans, and analytic benchmarking to drive customer acquisition and retention in the high-end interior design segment

Jan 2016 – Apr 2016 · 3 mos · Greater Chicago Area

• ▪️ Advised the CMO team on how to better engage with the local ethnicity groups leveraged design thinking best practices
• ▪️ Conducted user research studies with 30 visitors and assessed competitive offerings to refine value propositions and go-to-market strategies for target segments to improve visits and engagement

Sep 2015 – Dec 2015 · 3 mos · Chicago

• ▪️ Refined the ROI model to evaluate efficiency and performance of non-profits using a rigorous results-driven approach; aimed to improve educational opportunities for low-income Chicagoans

Mar 2013 – Jun 2014 · 1 yr 3 mos · Hong Kong

• ▪️ Led a team of 11 to build a community of 1,000+ members
• ▪️ Launch 8 coaching programs leveraging mobile and web technologies to inspire individuals to become better versions of themselves and help professionals to pursue their lives with greater sense of clarity and purpose through daily journaling, peer coaching, feature content, and community engagement

Jan 2012 – Jan 2013 · 1 yr · Hong Kong

• ▪️ Managed a team of 6 engineers, designers, and marketers to build a flash sales ecommerce site
• ▪️ Partnered with 15 independent designers and managed 36 collections, 450 products and 11 sales cycles
• ▪️ Recruited and supervised two interns to work on content management, digital marketing and partnership

Aug 2011 – Apr 2014 · 2 yrs 8 mos · Hong Kong

• ▪️ Led a 0->1 e-commerce project for a prominent global travel luxury retailer under LVMH
• ▪️ Managed a 3-person team and led a team of 20+ business and IT executives to develop strategy and product roadmap and piloted MVP operations to capture ~$xxM opportunity
• ▪️ Led a team of 30+ Eng and 150 stakeholders to implement sales technologies for a $xxB telecom provider to position them to capture future growth. Achieved +xx% process efficiency and xx% cost savings; project recognized ‘The Innovation Award in APAC’ by Salesforce
• Rated ‘Significantly Above’ peers (i.e., Top 10%) for consecutive three years

Jun 2010 – Aug 2010 · 2 mos · Hong Kong

• ▪️ Supported trading of credits products on e-platforms; analyzed key trading data and prepared presentations to senior management
• ▪️ Coordinated project roll-outs and tracked project process

Jun 2009 – Jul 2009 · 1 mo · Hong Kong

• ▪️ Conducted a thorough market entry analysis of China as an IT outsourcing destination and its economic impact
• ▪️ Praised by senior management for in-depth analysis and quality presentations