Dimple Bargali

Operations Associate

New Delhi, Delhi, India7 yrs 1 mo experience
Highly StableAI Enabled

Key Highlights

  • Expert in Major Incident Management and IT Service Management.
  • Proficient in Oracle E-Business Suite and PL/SQL.
  • Strong problem-solving and critical thinking skills.
Stackforce AI infers this person is a skilled IT professional specializing in incident management and software solutions.

Contact

LinkedIn

Skills

Core Skills

Major Incident ManagementIt Service ManagementOracle E-business SuitePl/sql

Other Skills

AccountabilityActive ListeningCChange ManagementCritical ThinkingCustomer LoyaltyCustomer Relationship Management (CRM)Customer ServiceCustomer Service ManagementExpectations ManagementGenerative AI for SalesHTMLIncident ManagementInfluence Without AuthorityInterfaces

Experience

Ncr atleos

2 roles

Major Incident Manager

Promoted

May 2025 – Present · 10 mos · Gurugram, Haryana, India · Hybrid

Major Incident ManagementRoot Cause AnalysisIT Service ManagementIncident ManagementChange Management

IT Analyst 3

Apr 2023 – May 2025 · 2 yrs 1 mo · Gurugram, Haryana, India · Hybrid

Ncr corporation

3 roles

DevOps Engineer at NCR Corporation

Promoted

Oct 2021 – Apr 2023 · 1 yr 6 mos

Oracle E-Business SuitePL/SQLProgress 4GLUnixSQLJava+1

IT Analyst

Jul 2019 – Oct 2021 · 2 yrs 3 mos

Software Intern

Jan 2019 – Jun 2019 · 5 mos

Education

Birla Institute of Applied Sciences

Master of Computer Applications — Computer Software Engineering

Jan 2016 – Jan 2019

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