MIRZA DANISH — Operations Associate

As a dedicated Service Management professional specializing in Incident and Change Management, I ensure seamless IT operations by minimizing disruptions and enabling smooth transitions. With 7 years of experience, I have a strong track record of improving service reliability, optimizing processes, and driving continuous improvement. 7 years of experiences In Incident Management, I focus on rapid detection, response, and resolution of critical issues, ensuring minimal impact on business operations. Through root cause analysis, proactive monitoring, and collaboration with cross-functional teams, I help organizations enhance service availability and resilience. 7 years of experience In Change Management, I play a key role in assessing, planning, and implementing IT changes with minimal risk. By enforcing structured governance, stakeholder engagement, and impact assessments, I ensure smooth deployments while maintaining operational stability.

Stackforce AI infers this person is a Service Management professional with a focus on ITIL processes in enterprise IT operations.

Location: Delhi, Delhi, India

Experience: 10 yrs 4 mos