Krishna Mishra

Operations Associate

Noida, Uttar Pradesh, India8 yrs 1 mo experience

Key Highlights

6 years of expertise in Product, Tech, and Business domains.
Proven track record in diagnosing and resolving customer issues.
Strong background in vendor management and planning.

Stackforce AI infers this person is a versatile professional in Product Management and Technical Support within the SaaS industry.

Contact

Skills

Other Skills

AccountingHVAC EngineeringImpact InvestingLOVE TO COOKLOVE TO LEARNLOVE TO SUPPORTMachine OperationMaintenance EngineeringManpower HandlingMechanical EngineeringPOSITIVE ATTITUDEPlanned Preventative MaintenancePlanning Budgeting & ForecastingREADINGSAP

About

Innovative and experienced professional with 6 years of expertise in Product, Tech, and Business domains. Specialized in understanding diverse product suites and their implementation, with a strong background in debugging and problem-solving. Proven track record of taking ownership in diagnosing, troubleshooting, and resolving customer-reported issues. Skilled in effectively participating in meetings and conference calls with internal and external stakeholders. Committed to supporting customer inquiries and requests within agreed turnaround times. Possess a solid understanding of IT terminology and concepts, coupled with proficiency in DBMS. Dedicated to delivering exceptional results and contributing to the success of organizations.

Experience

Easyrewardz software services

Manager of Operations

Aug 2023 – Jul 2025 · 1 yr 11 mos · Gurugram, Haryana, India · On-site

Classplus

4 roles

Deputy Lead - Back-end Operations

Promoted

Nov 2022 – Aug 2023 · 9 mos · Noida, Uttar Pradesh, India · On-site

Senior Technical Support Associate - Backend Operations

Promoted

May 2022 – Nov 2022 · 6 mos · Noida, Uttar Pradesh, India · On-site

Technical Support Associate - Backend Operations

Aug 2021 – May 2022 · 9 mos · Noida, Uttar Pradesh, India · On-site

Customer Delight Manager

May 2021 – Aug 2021 · 3 mos · Noida, Uttar Pradesh, India · On-site

Advanced lifesciences pvt ltd

Senior Engineer

Feb 2019 – May 2021 · 2 yrs 3 mos · Greater Delhi Area · On-site

To perform the duties in Plant which include schedule preparation, pre-planning and resource forecasting for Inventory and other activities relating to the Warehouse Management. They may also be in charge of performance management of vendors & Planning and Budgeting and responsible for overseeing and managing company's overall Material Movements, Data Management, SCM, Purchase Operation with Inventory at the efficiency level, excellent follow Up With Vendors, Proactive In SAP MM, ERP & Excel in order to maximize the process efficiency and productivity. In addition, they play a crucial role in developing and maintaining good relationships with vendors and distributors.

Poly medicure ltd

2 roles

Engineer

Promoted

Jun 2018 – Feb 2019 · 8 mos · Faridabad, Haryana, India · On-site

To perform the duties in both Maintenance Department & Project Department include schedule preparation, pre-planning and resource forecasting for engineering and other technical activities relating to the project. They may also be in charge of performance management of vendors. & Planning and Execution, SAP, Engines, Machines and other Mechanically functioning equipment. Oversee installation, operation, maintenance, and repair of equipment such as Air Compressor, Diesel Generator, HVAC System, Reactors, Centrifuges, API Equipment and Pumps Etc.

GET - Mechanical Maintenance

Jun 2017 – Jun 2018 · 1 yr · Faridabad, Haryana, India · On-site

Experience in planning, modifying and changing of the existing layouts and responsible for spare parts consumption, controlling & procurement under the estimates.
Responsible for Preventive maintenance and modification of various machines. Also having idea of heavy machines like Industrial Boilers, Generators, Air Compressors, HVAC (Heating Ventilation & Air Conditioning System) & RF Welding Machine.
Generating various types of reports like daily maintenance, preventive maintenance report, machine breakdown report, spare part consumption report, and daily consumption report of Diesel, water, Salt, HCL etc. and sending them to Head Office.
Successfully installed & done commissioning of Air Compressor, DG (1010 KVA), Chiller 30TR, 120 TR AC Plant, Electrical Panel charging, AHU’s (Air Handling Unit), RO Plant, Cassette AC, Pumps & Fire Fighting Unit.

Kribhco shyam fertilizer ltd

VOCATIONAL TRAINING FOR 28 DAYS

Jun 2015 – Jun 2015 · 0 mo · India

This industry helped me to boost up my practical skills correlating the theories of the book into actual work environment.
The following implant training report present all my observations, analysis made during my training periods of four weeks.