Neha Samuel

HR Manager

Mumbai, Maharashtra, India13 yrs experience

Highly Stable

Key Highlights

14+ years of HR experience managing hire to retire.
Expert in HR strategy design and implementation.
Proficient in managing complex HR transitions and projects.

Stackforce AI infers this person is a seasoned HR professional with expertise in strategic management and operational excellence.

Contact

Skills

Other Skills

ADP PayrollAnalytical SkillsBusiness Process Outsourcing (BPO)Change ManagementClient RelationsCommunicationContract RecruitmentCustomer ExperienceCustomer ServiceEmployee EngagementFull & Final SettlementHR OperationsHR PoliciesHRBPHuman Resources

About

I come with 14+ years of Human Resource experience managing hire to retire. Known to be excellent in people and performance management, HR strategy designing and implementation, change management, Business partnering, budgeting, hiring, onboarding, employee life cycle changes, employee relations, greviance management, complaince, payroll, exits, full and final settlements. Interests in transitions and projects. Managed few in HR scope like Oracle implementation, ADP implementation, Transitioned HR functions from one company to another during spin off and one also during outsourcing from US to India.

Experience

Sharrp ventures | harsh mariwala investment office

Group Human Resources Manager

Apr 2025 – Present · 11 mos · Mumbai, Maharashtra, India · On-site

Group HR Manager for Sharrp Ventures, Aqua Centric and Ascent Foundation

V-guard

Regional Human Resources Manager

Sep 2023 – Apr 2025 · 1 yr 7 mos · On-site

13 years of experience. Process Domain Expert: Human Resource accross various verticals

Tsi - transworld systems inc.

2 roles

Senior Manager Human Resources

Apr 2023 – Sep 2023 · 5 mos

Manager, Human Resources

Jul 2017 – Apr 2023 · 5 yrs 9 mos

Leading India HR Operations and Maharashtra HRBP function including span of 1800 employees.
Responsibilities:
Process domain expert for Payroll and Settlement, Team Management, Change Management, handling various HR projects, escalations, Maternity/Miscarriage cases, Rehire checks, Background verifications, Bonafide letters, Job Absconding cases, Onboarding and Workforce Data Administrative activities like Exit Management, Employee life cycle changes, Employee Relations, grievances.
Collaborating with Business on various HR projects and Business projects. Collaborating with business to understand their grievance and addressing the same aligning them to the policies and procedures.
Making policy amendments and brining in any improvisation by collaborating with Legal head.
Ensuring all the Process flows, SOP documents and policies are in place.
Collaborating with business and my top management on engagement activity initiatives and budget analysis and alignment.
Ensuring Service Level Agreements are met -Turn Around Time for work requests/queries and Quality
Managing and optimizing performance for my team by effective monitoring of transactions and through effective performance related feedbacks to the team members
Driving team to come up with ideas providing Cost-To-Serve (CTS) benefits
Daily update of performance dashboards
Proficient in Excel – V-look up, H-look up, Pivots, Graphs, Pie diagrams and Basic formulas
Managing Client and various internal and external stakeholders including vendors.

Accenture pvt ltd

Subject Matter Expert - HR Operations - Level 11

Apr 2013 – Jul 2017 · 4 yrs 3 mos · Mumbai Area, India

Subject Matter Expert to 10 Associates.
Process domain expert for End to end employee life cycle from offer creation to exit management, collaborating with business for Employee Relations and handling Employee grievances.
Ensuring Service Level Agreements are met –Turn Around Time for work requests/queries and Quality
Conducting domain related trainings and refresher training for new joiners and existing employees respectively
Client and Stakeholder Management: Daily interaction with the client and internal stakeholders to provide updates on work volume, quality, potential issues (if any) and support required
Transition Management: Always involved in knowledge transition and reverse knowledge transition of work from client team to India
Allocation of Work.
Process related documents (DTPs, Process Maps) are updated on real-time basis to ensure any change to the process is always captured
Well versed with Business Excellence (BE) principles
Providing and driving team to come up with ideas providing Cost-To-Serve (CTS) benefits