May 2020 – Apr 2022 · 1 yr 11 mos

• Operations – Supervised Team Management, Process Management, Vendor Coordination, Quality Audit, developing Team Statistics Reports, Monitoring Quality Scores, and evaluating Team Productivity Data.
• Payroll – Handled comprehensive Payroll for US, Canada, and UK, including New Hire Onboarding, Leave Management, STD/LTD Administration, Separations, Overpayment Calculations, Off-Cycle Payments, Tax Setup, Direct Deposit Handling, Payroll Validation, Garnishment Setup, Tax Balancing, Filing, and Reconciliations.
• Finance - Conducted Payroll Accounting, Payroll Funding, Net Pay Calculation, Wire Transfers, Vendor Reconciliation, Payroll/GL Accruals, and Reconciliations. Project - Spearheaded Payroll Implementation from ADP to Workday, collaborating with stakeholders to gather requirements, validate test scripts, conduct audits during testing phases, resolve defects, and provide process mapping and training support for operations.

Aug 2019 – Apr 2021 · 1 yr 8 mos

Aug 2018 – Aug 2019 · 1 yr · Kolkata, West Bengal, India

• Led a 15-member team. q Supervised complete payroll process from start to finish.
• Managed ADP payroll and payroll tax processing.
• Handled the Payroll Tax team, ensuring engagement & engagement of employees, along with administering conflicts, team management, process management, performance management. Evaluating work & performing quality check.

Oct 2009 – Aug 2018 · 8 yrs 10 mos · Navi Mumbai, Maharashtra, India

• Performed SAP implementation tasks such as requirement gathering, developing test scripts and executing them, resolving issues, creating process documentation, and supervising training to end user.
• Managed complete payroll for US and Canada and Performed post payroll activities such as net pay funding, tax deposits, payroll tax and payroll accounting, GL balancing, and settlements.
• Participated in several payroll implementation projects.
• Collected requirements from clients specific to their payroll systems.
• Authored scripts to facilitate system integration, along with scripts for unit and user acceptance testing.
• Identified and fixed issues during parallel testing.
• Prepared process documentation and conducted training for end-users and provided operational support during the transition phase.
• Oversaw payroll processing activities.
• Led a team of five members.
• Generated business intelligence data for client reviews, including team status, productivity, and utilization reports.
• Conducted finance payroll audits.
• Conducted daily, monthly, and yearly reconciliations between bank and payroll data.
• Managed various types of accounts, ledger reports, and made payments to flex accounts and DPSP for Canada.
• Performed general ledger reconciliations, net pay funding, and managed third-party vendor payments.
• Handled calculations for stock options, adjusted taxes in the payroll system, and prepared financial reports for stock options.
• Acquired SAP Configuration certification for HR functional consulting, covering enterprise and personal structure, organization management, and other HR-related configurations.
• Completed a leadership development program, "Elevate," focusing on skills like process, project, and people management, as well as change and time management.
• Completed advanced training in US Payroll Level II.

Mar 2007 – Sep 2009 · 2 yrs 6 mos

Feb 2006 – Mar 2007 · 1 yr 1 mo