Divyansh Saxena

Customer Success Manager

Gurugram, Haryana, India7 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • 7 years of experience in International Sales and Business Development.
  • Expert in building and managing key client relationships.
  • Proven track record in identifying new business opportunities.
Stackforce AI infers this person is a Business Development professional with expertise in International Sales across diverse markets.

Contact

Skills

Core Skills

Business DevelopmentCustomer Relationship ManagementExport SalesSales ManagementResearch

Other Skills

Account ManagementBrand ManagementBusiness-to-Business (B2B)CommunicationCustomer ServiceCustomer SupportData AnalysisDigital MarketingExportGoogle DocsGoogle SheetsInternational BusinessInternational Business DevelopmentInternational ClientsInternational Marketing

About

B.Tech, MBA with 7 years of experience in International Sales, Business Development, Key Account Management, Customer Relationship Management, Sales order Management, B2B Sales and Channel sales.

Experience

Seeking alpha

Customer Success

Jan 2023Present · 3 yrs 2 mos

Makewebbetter

Business Development Manager

Feb 2022Dec 2022 · 10 mos · Lucknow, Uttar Pradesh, India

  • 1. Building and strengthening relationships with key accounts, thereby ensuring high customer satisfaction by providing them with complete project support.
  • 2. Recognizing new streams for revenue growth & developing plans to build consumer preference and exploring marketing avenues to effectively build consumer preferences & drive volumes.
  • 3. Identifying new business opportunity in the market through research, existing clients and leads from the CRM
  • 4. Understanding Customer’s business, their document processing and formulate strategy to identify the level of business opportunity
  • 5. Involved in all aspects of the sales cycle from qualification to closure to Implementation ensure continuity and congruity in Customer Experience
  • 6. Understanding hierarchy and identifying major stakeholders, influencers and decision makers
Business DevelopmentCustomer Relationship ManagementMarket DevelopmentSales ManagementResearch

Honda motorcycle & scooter india pvt. ltd.

Export Sales

Aug 2021Jan 2022 · 5 mos · Manesar, Haryana, India

  • 1. Territory In-charge for Central American Region.
  • 2. Handling all the sales for the assigned region and building Value based relationship with Customer to serve them better.
  • 3. Research assigned territory in terms of new trends and business opportunity in the region.
  • 4. Order Collection, Variance Analysis, PI release and Sales order booking, Pre shipment and Post Shipment Documents coordination.
  • 5. Preparing country presentation on monthly basis and update management on progress and outlook.
ExportSales ManagementMarket ResearchCustomer Relationship ManagementExport Sales

Karam

Senior Officer - Business Development

Feb 2018Aug 2021 · 3 yrs 6 mos · Greater Lucknow Area

  • 1. Territory In-charge for South American and Mexico Region.
  • 2. Handling the overall sales for the assigned region and building value based relationship with Customer to serve them better.
  • 3. Research assigned territory in terms of new trends and business opportunity in the
  • region.
  • 4. Driving sales through up-selling and cross-selling products in the assigned region.
  • 5. Order Collection, Analysis and Sales order booking.
  • 6. As organization offers OEMs, thus manage branding and labeling for the
  • customers as well as for Black and Decker.
  • 7. Understanding of products range offered, condition of service, commercial
  • terms and their pricing.
  • 8. Helping customers with their product certification process.
  • 9. Develop samples in accordance with customers' specifications.
  • 10. Managing Orders of the customers and their smooth SCM.
Business DevelopmentSales ManagementMarket ResearchCustomer Relationship Management

State bank of india

Management Trainee

Jun 2016Jul 2016 · 1 mo · Greater Lucknow Area

  • TOPIC –Study of performance of CSPs working in SSAs (Sub Service Areas) with special emphasis on funding of zero balance accounts opened under PMJDY.
  • Carried out primary research regarding the products to gain a better insight as to the consumers’ understanding towards the brand.
  • Prepared data and statistics to study products’ responsiveness in the market.
  • Worked on the insights to influence the prospects to get associate with the organization and their products.
ResearchData Analysis

Education

University of Lucknow

Master of Business Administration (MBA) — Finance and Marketing.

Jan 2015Jan 2017

BABU BANARASI DAS NORTHERN INDIA INSTITUTE OF TECHNOLOGY, LUCKNOW

Bachelor of Technology (B.Tech.) — Electrical and Electronics Engineering

Jan 2011Jan 2015

Central Board of Secondary Education

HSC -12th

Jan 2011Present

Central Board of Secondary Education

SSC - 10th

Jan 2009Present

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