Sudeep Bairagi — Product Manager

Highlights of Experience and Qualifications An Information Technology professional with over 12 years of experience in Information Technology, IT Operations & Service Management, IT Administration, Implementation, Maintenance, and Support. Currently working in Takaud Savings & Pensions, a CBB licensed Investment Firm, as a Senior Systems Administrator managing core banking, finance, HR and Support systems, networks and applications on hybrid on-premise and cloud environment Worked in support and alignment to Company Digital transformation strategy and Company Policy, procedures, standards, and guidelines. Worked extensively with leading organizations in IT Software & Hardware Consulting | Support | Services, Financial & Banking Services, and various other industries. Worked on various industry leading Technologies such as those of FIS Sungard, Cisco, Microsoft systems | applications | cloud, Manage Engine, Unicenter, Citrix, Symantec, TrendMicro, GoDaddy, AWS etc. Experience in: IT operations, infrastructure and support (Set-up | Implementation | Support | Monitoring | Troubleshooting & problem resolution, Incident Management, Service and Vendor Management, Change Management, End-User training and support etc.) Prior to joining Takaud Savings and Pensions Bahrain , associated with, BNP Paribas Bahrain, Gulf Business Machines Bahrain, Labour Market Regulatory Authority (L.M.R.A) – Bahrain , Wipro InfoTech -Bangalore. (India) Area of Expertise Systems Administration | IT Infra Support User support | Service Management| Patch Management| IT Business continuity & Disaster Recovery | IT Infrastructure & Application Support. IT Operations Management of Core banking system (SunGard) implementation Altas2,GoldenScore and operations management through continuous monitoring, escalation of issues with the vendor, rollout changes and new functions through the change management process. Monitored client portal OWS which provided AI-driven financial advisory and wealth management services for new clients to make investment experience a fully seamless online customer experience. IT security implementation, support, and continuous improvement process management Proactively worked in service level management to meet or exceed quality of service commitments.

Stackforce AI infers this person is a Fintech and IT Operations expert with extensive experience in system administration and cloud technologies.

Location: Manama, Capital Governorate, Bahrain

Experience: 13 yrs 10 mos