Feb 2020 – Mar 2025 · 5 yrs 1 mo · Greater Bengaluru Area · On-site

• Sales and Operations Leader with a distinguished record of leading high-performance teams in fintech and digital payment industry, accelerating growth, forging high-value partnerships, and steering sales in start-ups across diverse product lines.
• Passionate about scaling B2B/B2B2C fintech businesses and delivering cutting-edge payment solutions with strategic foresight, industry expertise, and the ability to navigate rapidly evolving
• markets.
• Expertise in advanced market analysis, government liaison, and cutting-edge strategy implementation. Unyielding, outcome-focused, and driven by an unwavering "never give up" attitude.
• Currently handling sales, account management, operations( forex transactions and banking) and banking partnerships for cross border payments.
• Managed sales of Cards, Payout, vendor management, connected banking with ICICI, GST, TDS and CA partnerships
• Have highest achieved record of GTV of 185 cr + monthly over products individually

Jan 2019 – Nov 2019 · 10 mos · Bangalore

• Business Development and Sales:
• Worked with various IPCs and channel partners to get multiple clients and a strong pipeline for BuzzWorks
• Worked with various companies for negotiations and partnerships
• Deployed an automated system to track sales pipelines and processes
• · People and Team management:
• Managed team of Operations Managers and community managers for the centers pan India.
• · Business Process Improvements
• Deployed multi-level processes with various internal departments such as Interior Team, accounting, legal, IT, Admin, HR, and Facility to get desired outcomes.
• Collection and analysis of data across the industries to analyze the trends and to find the best solutions.
• · Corporate Strategy:
• Worked with CXOs to explore market and customer requirements to improve the business model.
• Worked around different strategies with all stakeholders to develop the concept called “Hybrid Spaces” after extensive market research.
• Worked to identify the target customer developed pricing strategies for customers of different demographics.
• Worked with top management to deliver the best solution in a short period of time with good savings
• · Account Management and Vendor Management:
• Managed multiple clients and vendors at multiple levels to maintain and grow relationships.
• All vendor management like negotiations, contract signing, payments, POs, COPs were being handled.
• · Operations Management and Improvements:
• Managed end to end MIS, Monthly Budgeting and P&L for the hubs and the overall organization.
• Developed formats for POs, COPs, Invoice, Agreements, LOIs, LCF, BRD, FRD, Project Trackers, Sales trackers, Events trackers, Partnership trackers, Expense tracker, reimbursement trackers, and many more to optimize the processes.
• Always exploring the market and hunting for better solutions to optimize and improve the processes.

Mar 2017 – Dec 2018 · 1 yr 9 mos · Bengaluru Area, India · On-site

• Articulating a vision rooted in the local context and set clear goals that will serve as milestones of progress.
• Working closely with the central support teams to create the best coworking space in the city.
• Managing the monthly Hub MIS and coordinate with the central team to create and deploy new processes.
• Creating and maintaining relationships with local startup ecosystem partners, evangelists and event organizers.
• Ensuring all stakeholders are present in and frequent the space. Stakeholders such as investors, mentors, startups, freelancers/professionals, NGOs /social startups across services and sector types.
• Leading marketing activities of the hub and represent 91springboard in various startup events, both internally and externally.
• Managing the coworking space including consumables supply, facility cleanliness, equipment maintenance etc.
• Managing invoicing, billing and ensuring payment from members. Coordinating with the accounts department. Managing security, housekeeping and other administrative staff.
• Taking complete ownership with passion towards 91springboard’s goal of enabling and developing the startup ecosystem.
• Applying strategic and critical thinking skills that allows to conceptualize multiple approaches to solving a problem and draw out a clear road map with various responsibilities.
• Using People management skills so as to manage diverse teams to get desired outcomes.
• Also able to be resourceful and entrepreneurial in the face of uncertainty.

Dec 2015 – Feb 2017 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• Coordinate all Hub activities, resources, equipment and information for achievement of Mobile 10X
• strategic and operational objectives.
• Market the presence of Mobile 10X Hub as the one stop destination in Bangalore for Quality App
• development support.
• Liaise with IAMAI members to define requirements, scope and objectives of various Workshops to be
• conducted at the Hub.
• Help in running, administering and organizing all the center activities in cooperation with and under the
• direction of the COO, Mobile10X (IAMAI).
• Position in Organisation:
• Reports to: COO, Mobile 10X, New Delhi
• Responsible for: Staff hired for Bangalore Mobile 10X Start up Hub
• Budget Responsibilities: Allocated Budget for Moble10X Center, Bangalore.
• Duties and Responsibilities:
• Management of Mobile10X Center with Mobile10X Goals
• Liaison with IBC & their staff.
• Coordinate Activities of Selected and Supported Start-Ups within the Hub.
• Equipment purchase & installation.
• Assist IAMAI in selection of Startups for the Hub with COO.
• Coordinate all Hub activities.
• Help in Conduct of
• o Mashups for different Zones
• o Workshops by IAMAI members.
• o Monthly Hackathons for different sectors.
• Prepare timeframes, schedule and budget for all the Center activities with COO.
• Resolve any arising problems or complaints after consultation with COO
• Purchase materials, plan inventory and ensure smooth efficiency after approvals from COO.
• Monitor and report any issues that arise while running the center.
• Achievements:
• Set up complete market for Mobile10X in Bangalore
• Increased the database and reach or organization to a very high extent in short time.
• Conducted 56 events in 8 months.
• Partnered in multiple events.
• Developed a huge networking group in the startup ecosystem.

Sep 2015 – Dec 2015 · 3 mos · Greater Delhi Area · On-site

• It is a start up company so the contribution here is in multiple domains i.e. in technical, business, market, sales and strategies.
• Completely involved in establishing the system in the organization and executing it successfully.
• Sales Force.
• Completely handing the clients related to Mortgages and Retail banking.
• Running and monitoring the Projects Start to End.
• UML and business requirements understanding and development.
• Strategy Formations and Execution.
• Market Research and execution of new strategies.
• Working closely with Sales, Marketing and Customer Relationship
• Client Interaction to understand their requirements.
• Low Level Documentation (LLD) and High Level Documentation (HLD)
• Evolving prototype using Wire frame Tools for sample screens for complete website and mobile
• application.
• Conducting Impact Analysis while performing and change or implementing new module.
• Bug Analysis for reviewing and validating the QA issues.
• UML tools for representation of requirements and demo of Requirements to the team
• Working Closely with Content Management Team and Technical Team.
• Development of Mobile App and Website.
• Developing new Strategies for the Indian Finance Market and executing them.
• Completely involved in Business Planning and Management.
• Complete handling of project.
• Progress monitoring and constant (BA, Java and Testing) team management for issue resolution both
• technically and non technically.

Aug 2015 – Sep 2015 · 1 mo · Greater Visakhapatnam Area

• Client Interaction to understand business requirements.
• Requirement Gathering and Analysis with Market Research
• Low Level Documentation (LLD) and High Level Documentation (HLD)
• Evolving prototype using Wire frame Tools for sample screens
• Conducting Impact Analysis while performing and change or implementing new module.
• Bug Analysis for reviewing and validating the QA issues.
• UML tools for representation of requirements and demo of Requirements to the team
• Assisting Content team in collecting the data
• Assisting UI Developer in HTML Design
• Assisting testers in writing Testing Cases and Functionality Testing
• Explanation of the attribute relationships to the Data Base Team
• Clarification of doubts and confirmations on the functionality for the developers.
• Presentation to the clients
• Complete handling of project.
• Working with Project Management Plan
• Working closely with Development team, content management team and marketing team for the Project Management and product development.
• Progress monitoring and constant (BA, Java and Testing) team management for issue resolution both technically and non technically.
• Achievements:
• Drove the project to its completion by making the product seamless and completed onboarding to seven clients. Also established the proper teams and created new corporate system in the organization. Also provided clients to the organization and completed the project. Leading L1 team consisted of most efficient people in the organization and took initiative in all domains in the organization to get high-end results for product as well as revenue.

Jul 2015 – Aug 2015 · 1 mo · Greater Visakhapatnam Area

• Client Interaction to understand business requirements.
• Requirement Gathering and Analysis
• Undertaking Market Research
• Low Level Documentation (LLD) and High Level Documentation (HLD)
• Evolving prototype using Wire frame Tools for sample screens
• Conducting Impact Analysis while performing and change or implementing new module.
• Bug Analysis for reviewing and validating the QA issues.
• UML tools for representation of requirements and demo of Requirements to the team
• Assisting Content team in collecting the data
• Assisting UI Developer in HTML Design
• Assisting testers in writing Testing Cases and Functionality Testing
• Explanation of the attribute relationships to the Data Base Team
• Clarification of doubts and confirmations on the functionality for the developers.
• Presentation to the clients
• Achievements:
• Recognized by the company as Assistant manager within two weeks of joining and was promoted as Assistant Manager. Got involved in all the phases from product introduction/requirement to product release.

Dec 2012 – May 2014 · 1 yr 5 mos · Greater Bengaluru Area

• Client in Production And Implementation Support(Offshore)
• Country: ASPAC region, India Region and South Asia Region.
• Roles and responsibilities: Associate Technical Analyst, Responsible for the complete implementation support as well as continuous look and resolving of issues for the client in ASPAC region, India Region and South Asia Region and understanding of the requirement with extensive client interaction.
• Project Summary: Complete technical support to the projects, which are live and project which are going to be live.
• Noteworthy Accomplishments - Development of the changes as offshore fixes as well as offshore changes on UI as well as codes on requirement.
• Development of several modules like TD, CASA, LC, BC, RT, Loans and core as per client requirement.
• Playing a very important role in the full support as an Associate Technical Analyst and supported the Existing Functionality as per the client Requirement.
• Worked in PL-SQL developer, HTML, JS and XML, Database and application server performance issues.

Jan 2011 – May 2014 · 3 yrs 4 mos · Greater Bengaluru Area

• Development on the enhancement on the client requirement.
• Development of UI and Logic on PL-SQL developer.
• Providing resolution the defects and issues raised on site or offshore.
• Installing and managing of DB and Appserver of the Application(Flexcube) Installed.
• Java, HTML, XML and JS enhancements and well as issues fixing.
• Worked for FCDB(Internet Banking).