Prateek Aole

Product Manager

Pune, Maharashtra, India13 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Scaled Aadhaar platform to 2M transactions daily.
Launched pilots projected to add $100M+ in revenue.
Reduced onboarding time by 20% through optimization.

Stackforce AI infers this person is a Fintech professional with expertise in product operations and data-driven decision making.

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Skills

Core Skills

Product OperationsCustomer ExperienceProduction SupportBusiness OperationsBusiness Development

Other Skills

AlteryxAnalytical SkillsArtificial Intelligence for BusinessBig Data AnalyticsCommunicationCustomer Experience ManagementCustomer Satisfaction (CSAT)Data AnalysisFigma (Software)Generative AIGo-to-Market StrategyGrowth StrategiesIT Service ManagementJavaServer Pages (JSP)Leadership

About

I help teams build scalable, reliable, and data-driven systems that deliver real impact.With over 14 years of experience across product, engineering, and operations, I turn complexity into clarity — driving execution and measurable outcomes at scale.Core Competencies:Technical Program Delivery | Product Operations | Data-Driven Decision Making | AI & Automation in Product Delivery | Cross-Functional Leadership | Process Optimization | Onboarding EfficiencySelected Outcomes:Scaled the Aadhaar authentication platform from 0 → 2 M transactions per day.Launched pilots projected to add $100 M+ in annual revenue.Drove adoption for an API platform targeted to cross 1 B transactions annually.Reduced onboarding time by 20% through data-informed optimization.Certified in Product Management and Generative AI, I’m passionate about using AI and automation to improve technical delivery and customer experience.📍 Based in Pune | Open to global or hybrid roles in Technical Program Management, Platform Product Management/Operations, or AI-enabled Product Delivery.

Experience

Mastercard

4 roles

Manager, Product Operations

Promoted

May 2023 – Present · 2 yrs 10 mos

Lead the enterprise customer onboarding journey for mission-critical payment platforms
Drive adoption and reduce time-to-value through proactive support and experience design
Influence product direction by translating user feedback into actionable roadmap insights
Built global support models, operational playbooks, and enablement material to scale efficiently
Analyze customer data using DOMO/Alteryx to monitor KPIs and pre-empt retention risks
Advocate for customer voice across teams through functional and technical workshops

Problem SolvingAnalytical SkillsProduct ManagementProduct OperationsCommunicationCustomer Experience+3