Nov 2024 – Aug 2025 · 9 mos · Toronto, Ontario, Canada · Hybrid

• Utilized advanced Microsoft Excel functions (including VLOOKUP, pivot tables, and macros) for efficient data management and reporting.
• Reviewed and managed payment applications and their implications, ensuring accuracy and compliance with contractual terms.
• Organized and maintained comprehensive project documentation, ensuring all contracts and associated records were properly compiled and accessible.
• Reviewed, assigned, and monitored project correspondence, ensuring appropriate follow-up actions and timely responses.
• Served as the primary frontend user of Aconex, overseeing commercial communications and document control within the platform.
• Ensured all commercial requirements were met, with relevant stakeholders consistently cc’d in project communications.
• Drafted formal letters, notices, and professional correspondence in line with company standards and project protocols.
• Coordinated day-to-day project tasks and responsibilities, supporting efficient workflow and team collaboration.
• Actively participated in kick-off meetings with construction and technical teams, contributing commercial insight and administrative planning.
• Received, compiled, and reviewed claims from subcontractors, preparing detailed claims summaries and status reports.
• Assisted in contract administration, ensuring adherence to organizational procedures, templates, and legal compliance.
• Maintained a clear understanding of and strict compliance with organizational setups, workflows, and operational protocols.

Feb 2024 – Nov 2024 · 9 mos · Richmond Hill, Ontario, Canada · On-site

• Organized and managed deliverables for special projects, coordinating product reservations for developers like
• Akash Homes, Daytona Homes, Loblaws, and Claridge-LeBreton, Burmount Construction each project valued over $2 million.
• Collaborated with the purchasing department to procure luxury appliances from vendors such as Samsung, Miele, Blomberg, Frigidaire, Whirlpool, Bosch, Gaggenau, GE, and Faber, ensuring high-quality acquisitions.
• Improved demand forecasting, business analysis, and scheduling of ad-hoc service requests, significantly enhancing customer lifetime value and relationship management.
• Conducted stakeholder meetings, presented comprehensive project status reports, and meticulously documented the meeting minutes.
• Managed the processing of sales order confirmations, meticulously planning deliveries for diverse projects using MS Planner, resulting in timely and accurate project completions.
• Oversaw product reservations and delivery coordination for large construction contracts, maintaining a well-organized system to meet project specifications utilizing ERP software MMHF.
• Adopted a customer-centric approach, consistently following up with site coordinator to ensure client satisfaction and promptly resolving service-related issues, enhancing customer retention by 20%.
• Optimized the internal communication process by conducting regular team meetings and fostering a positive environment, which streamlined company processes and increased team efficiency by 30%

Sep 2022 – Oct 2024 · 2 yrs 1 mo · North York, Ontario, Canada

• Maintaining cash counter from order taking to serving the customer.
• Preparing food and beverage as per customer demands
• Lifting the weight of up to 50 lbs while managing the inventory.
• Managing and maintaining inventory records
• Unloading the delivery truck
• Managing the cleaning of the entire store by myself
• Managing multiple instructions

Jul 2021 – Sep 2022 · 1 yr 2 mos

• Developed the document control process workflows for every new project.
• Coordinated with the onsite team to understand the requirements and scope of work, thereby maintaining the document process flow as per the client’s requirements. thereby decreasing the risk of errors by 35%.
• Helped project manager generate monthly progress billing by updating the hours/efforts of specific resources on MS Planner.
• Helped in maintaining project schedules and ensured adherence to project milestones and deadlines, using MS project. Completing 95% of the projects on time or before the deadline.

Jul 2020 – Sep 2022 · 2 yrs 2 mos

• Arranging for meetings to follow up with the project team on reviews of RFI.
• Facilitated the project kick-off meetings with clients to discuss the new projects' budget, requirements,
• and action plans.
• Maintained the reports of the projects by regularly updating the information related to the project in
• MS SharePoint for each client.
• Experience with ERP software (BPCS Business Planning and Control System) for creating the BOM

Jan 2020 – Sep 2022 · 2 yrs 8 mos

• Supported delivery team in delivering projects including word processing, and coordination of deadlines
• Coordinated with the delivery team for timely manner submission of the deliverables.
• Responsible for imparting training/coaching to junior colleagues within the organizational framework.