Aakriti Chatta

Customer Success Manager

Gurgaon, Haryana, India10 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in digital transformation and IoT solutions.
  • Proven track record in driving sales and customer success.
  • Strong leadership in managing strategic partnerships.
Stackforce AI infers this person is a SaaS and IoT solutions architect with a focus on customer success and digital transformation.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Technology AdoptionSolution ArchitectureData ArchitectureSales EnablementAmazon Web Services (aws)Presentations

Other Skills

ArchitectureBuilding automationBusiness DevelopmentBusiness StrategyContract ManagementCustomer SuccessData AnalysisDirect SalesEnterprise SoftwareGSMGTM alliance managementGo-to-Market StrategyLeadershipNetworkingPresales

About

Digital Transformation | IOT | Sustainability+| Global Solutioning

Experience

Honeywell

2 roles

Senior Customer Success Manager

Dec 2024Present · 1 yr 3 mos

Technology AdoptionCustomer Relationship Management (CRM)Contract ManagementBuilding automationSoftware as a Service (SaaS)RAIL

Adv. Solutions Architect- Connected Buildings | IOT Consultant | Smart Buildings

Dec 2020Dec 2024 · 4 yrs

  • "Enabling digital transformation by Selling and providing data driven solutions to businesses"
  • Drive Sales and revenue generation with solution designing for Honeywell’s Connected Enterprise business in India.
  • Maintaining & Expanding relationship with strategically important customers.
  • Responsible for Go-To- Market, Strategic Partnership, Business Development and Solution Sales
  • Solutions Architect responsible for designing Solution of digital technologies using cloud based Software platform and infrastructure service, IOT driven data, Machine Learning / Deep Learning Algorithms , Analytics, Virtualization - Containers, Dockers and Microservices.
SQLSolution SellingLeadershipData ArchitectureEnterprise SoftwareStrategic Alliances+10

Engineer.ai

Sales Manager

Mar 2019Dec 2020 · 1 yr 9 mos · Gurgaon, India

  • Successfully engage with C-level executives to define Enterprise cloud strategies and managing large Bids.
  • AWS/Azure sales strategist with hands-on experience in creating and managing best in class IT infrastructure at the best possible cost.
  • Expertise in handling enterprise customers.
  • Helping retain clients by business analysis/ proactive mapping.
  • Selling online enterprise cloud solutions to corporate clients by assessing their business requirements.
  • Achieving sales targets through acquisition of new clients.
  • Developing a database of qualified leads through referrals, telephone canvassing and cold calling.
  • Area Mapping, cold calling, prospecting, negotiation, freezing on commercials and closing of deals with necessary documentations.
  • Prospect relentlessly to build pipeline and build strong personal relationships with prospects
  • Proactive about solving problems even if its outside of your area and be ready to take on additional
  • initiatives and responsibilities.
  • Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives.
LeadershipAmazon Web Services (AWS)Sales EnablementEnterprise SoftwarePresentationsSoftware as a Service (SaaS)+2

Nokia

IMS Solution Architect

Oct 2017Mar 2019 · 1 yr 5 mos · Noida Area, India

  • IMS Solution Engineer, proposing technical solutions and matching customer needs with Nokia
  • products/systems/services and translating solutions to provide clear customer value and benefits.
  • Preparing technical solution/ proposal design for telecom operators (IMS, LTE/EPC) based on customer
  • requirement.
  • Techno-commercial proposal creation in response to RFP/RFQ/RFI as well as preparation of bid/tender
  • quotations and pricing for Europe region and handling region market quite efficiently catering to their needs.
  • Develop business architecture using requirements such as scope, processes, alternatives and risks and analyzing
  • client’s business requirements and processes through document and workflow analysis.
  • Handling statement of Compliance with product line against latest available 3GPP standards requested by
  • customers.
  • FGA (Feature Gap Analysis) and category mapping of clauses for various bids and their compliancy.
  • Leading and guiding multiple project simultaneously, and managing multiple businesses and clients.
PresentationsSoftware as a Service (SaaS)Presales

Bharat electronics

Summer Analyst

Jun 2015Sep 2015 · 3 mos · Noida Area, India

  • Training with Satellite Communication Dept at BEL, Vaishali.

Huawei technologies

Software Configuration Engineer

May 2015Oct 2017 · 2 yrs 5 mos · Gurgaon, India

  • Integration of LTE sites in IND Telenor Parivartan Project which also include alarm clearance & Troubleshooting.
  • Configurated around 1500 (GSM & LTE) scripts using CME tool with real time solutioning.
  • Successfully delivered training sessions on RAN (GSM, ABIS over IP) and LTE implementation.
  • Implementation of Web Deployment tool in over 10 circles for Telenor Parivartan project.
  • Handling Bill of Quantities and retail material ordering for Huawei BTS 3900/DBS 3900/MACRO products.
  • Data analysis of deployment data for more than 2500 sites and using SME tools to avoid data redundancy.

Delhi metro rail corporation ltd

Summer Intern

May 2014Jul 2014 · 2 mos · New Delhi Area, India

  • Working as a Summer Intern for ATC department of DMRC, analysing the issues in Metro Rail Signaling and Train Control systems and resolving process flow bugs and paging requests in ATC.

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