Shilpa Mehta

Associate Consultant

Calgary, Alberta, Canada3 yrs 7 mos experience

Key Highlights

Over 7 years of experience in marketing research.
Expertise in data analysis and predictive modeling.
Proficient in using Qualtrics for quantitative research.

Stackforce AI infers this person is a Marketing Research professional with strong analytical and product management skills.

Contact

Skills

Core Skills

Research SkillsEmployee EngagementData AnalysisProject ImplementationProduct ManagementProject Management

Other Skills

Acceptance TestingActive ListeningBusiness WritingCustomer ExperienceEmployee SurveysFocus GroupsInsight GenerationInterpersonal SkillsMicrosoft ExcelModeratorNegotiationOral CommunicationPivot TablesPowerPoint developmentProblem Solving

About

A self-driven, highly collaborative, qualified Marketing Research professional with strong technical, analytical, problem solving and relation-building abilities and, expertise to implement best product solutions through technology & reporting. With more than 7 years of experience working in a challenging environment I have sharpened my business acumen to effectively deliver results in line with defined business goals and improving business outcomes. Some of my skills are: - Data analysis and predictive modeling with Qualtrics and MS Excel - Data visualization with Tableau software, reporting & analytics - Proficient with survey Designing and quantitative research with Qualtrics - Advanced knowledge of Microsoft suite (Power point, Excel, Word) and G suite - Working knowledge of data analysis with SQL and Envision

Experience

3 yrs 7 mos

Total Experience

1 yr 3 mos

Average Tenure

Current Experience

Cibc

Consultant - Employee Listening

Mar 2024 – Present · 2 yrs 2 mos

Research SkillsProject ManagementEmployee SurveysEmployee EngagementQualtricsQuantitative Analytics+1

Bell

Consultant - Employee Listening

Nov 2021 – Nov 2023 · 2 yrs · Calgary, Alberta, Canada

QualtricsPivot TablesAcceptance TestingMicrosoft ExcelProject ImplementationEmployee Engagement+7

Toyota credit canada inc.

Project Coordinator

Apr 2021 – Oct 2021 · 6 mos · Markham, Ontario, Canada

Pivot TablesOral Communication

Other

Research Consultant - Qualtrics XM

Nov 2020 – Jun 2021 · 7 mos

Pivot TablesOral Communication

Centennial college

Research Assistant - Qualtrics XM

Oct 2020 – Jan 2021 · 3 mos

Pivot TablesOral Communication

Rivigo

Product Development Analyst

Sep 2017 – Jun 2019 · 1 yr 9 mos · Gurgaon, India

Product Management: Product strategy, roadmapping, prioritization, feature definition
Agile Methodologies: Scrum, Kanban, sprint planning, backlog grooming
Market Research: User interviews, surveys, competitive analysis, market segmentation
Data Analysis: User behavior analysis, A/B testing, metrics tracking, data-driven decision-making
Stakeholder Management: Cross-functional collaboration, stakeholder communication, conflict
resolution
Leadership: Team management, coaching, mentorship, fostering a collaborative team culture

Process Flow DiagramsPivot TablesAcceptance TestingProduct RequirementsProduct AnalyticsTechnical Requirements+3

Tata consultancy services ltd.

Business Analyst

Feb 2014 – Aug 2017 · 3 yrs 6 mos · Chennai and Gurgaon

RESPONSIBILITIES:
Improved customer engagement methods to foster client relationship and consistently achieved 97% customer satisfaction score
Optimized patient service platform by implementing a digital solution (mobility) that reduced the waiting time for patients by 20%
Created marketing collaterals for the sales team, in collaboration with technical team, supporting them in cross-selling products and services
Executed all test cases according to the test plan and recorded test results’ documents
Developed different test scenarios after thorough review of business and design
specification documents to cover maximum possible test outcomes
Ensured complete coordination and documentation with the client while project transition, for a seamless client handover process
Collaborated with cross-functional teams to ensure the user/application issues were resolved

Process Flow DiagramsPivot TablesAcceptance TestingTechnical RequirementsOral Communication

Indraprastha power generation company ltd (ipgcl)

Electrical Engineer Trainee

May 2012 – Aug 2012 · 3 mos · New Delhi, Delhi

Studied the layout and working of two coal based and two gas based power plants.
Worked with the team in central control room to operate the control system of a coal based plant.

Sterlite technologies ltd

Communication Engineer Intern

Jun 2011 – Aug 2011 · 2 mos · New Delhi, Delhi

Assisted in improving process efficiencies for various telecom and power systems.
Verified and tested the circuit design layout for second generation ADSL2+ Modem.
Prepared a detailed analysis report on trending 3G technologies.

Team humanoid itmu

Co-founder & Team Manager

May 2011 – Jan 2014 · 2 yrs 8 mos · Gurgaon, Haryana

Built and led a team of 14 multidisciplinary engineers to design and develop India’s first low-cost human-scale tele-operated humanoid robot called ‘Dexto:Eka:’
Developed a project plan and Gantt chart, scheduled and led team meetings, prioritized and assigned weekly action items, and supported each group to make sure they are going on the right track.
Published the research done at various international conferences around the globe.

Oral Communication

Venombots entertainment

General Manager and Power Supply Expert

Apr 2010 – Mar 2011 · 11 mos · Gurgaon, India

Conducted and delivered numerous workshops and seminars on ‘How to build a battle robot’.
Organized and managed various national level robotics events.