Hailey Mastrup

Recruiter

Austin, Texas, United States5 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in full-cycle recruiting and candidate engagement.
  • Proven track record in enhancing candidate experience.
  • Strong background in customer service and event planning.
Stackforce AI infers this person is a Recruiting and Customer Service Specialist with experience in the Wine and Technology industries.

Contact

Skills

Core Skills

RecruitingCandidate EngagementRecruiting OperationsCandidate ExperienceCustomer ServiceEvent PlanningCommunicationBusiness ReportingData EntryCustomer Relations

Other Skills

ATS MigrationAdministrative AssistanceAdministrative SupportApplicant Tracking SystemsCalendarsCustomer ExperienceDaily ReportsFull-Cycle RecruitingGEMHeavy CalendaringInterpersonal SkillsInterview SchedulingLeadershipManagementMicrosoft Excel

Experience

5 yrs 3 mos
Total Experience
2 yrs 7 mos
Average Tenure
4 yrs 9 mos
Current Experience

Procore technologies

2 roles

Recruiter and Sourcer, GTM

Promoted

Feb 2022Present · 4 yrs 3 mos

  • Partner with hiring managers and teams to source, screen, and evaluate candidates for various roles across GTM.
  • Drive full-cycle recruiting efforts, including prospecting, candidate engagement, and offer negotiation.
  • Leverage Smart Recruiters and GEM to manage pipelines, update job postings, and ensure accurate reporting.
  • Deliver exceptional candidate experiences, acting as a trusted liaison throughout the hiring process.
  • Collaborate with cross-functional teams to align recruiting strategies with business needs.
RecruitingCandidate EngagementFull-Cycle RecruitingSmart RecruitersGEM

Recruiting Coordinator

Aug 2021Feb 2022 · 6 mos

  • Scheduled interviews across time zones, ensuring seamless coordination for candidates and stakeholders.
  • Maintained recruiting operations in partnership with recruiters to optimize processes.
  • Managed candidate experience by providing timely communication and logistical support.
  • Supported ATS Green House to Smart Recruiter migration efforts, including updating job descriptions and postings.
  • Assisted in strategic initiatives to improve recruiting efficiency and effectiveness.
Interview SchedulingRecruiting OperationsCandidate ExperienceATS Migration

Solaro estate winery

Marketing Coordinator/ Assistant Vineyard Manager

Feb 2021Aug 2021 · 6 mos

  • Ensure world class customer service through all forms of communication including email, phone, and social media channels
  • Stay up-to-date on new wines and product changes in order to provide accurate and thorough support
  • Own, plan, supervise brand building events to resulting in higher social media following
  • Discover customers needs and follow company escalation protocol based on identified level of need
  • Own inventory log and communicated stock positions to management
Customer ServiceEvent PlanningSocial Media Management

E. & j. gallo winery

Grower Relations

Jun 2018Jan 2019 · 7 mos · Central Coast, CA

  • Proactively served as liaison between winemaker and grower, resulting in streamlined communication plans
  • Managed weekly business reporting by utilizing current trends and selling to assess assortment
  • Provided seamless administrative support to seasonal samplers and managers by managing their calendars and clients on a daily basis
  • Maintained appropriate, timely, and clear communications between clients and Gallo employees
  • Introduced weekly reports with accurate data entry which resulted in the owners having better preparing for selling season
  • Ensured timely scheduling for numerous samplers by tracking in Excel and coordinating with other calendars
CommunicationBusiness ReportingAdministrative Support

Viticultural management inc.

Administrative Assistant Intern

Jul 2017Sep 2017 · 2 mos · Paso Robles, California

  • Maintained spreadsheets for harvest and equipment cost tracking to ensure owners remained informed and payments were on time
  • Ensured that the front office ran smoothly from an operational and customer service representative by answering phones from clients and ensuring accurate data entry
  • Established, maintained, and expanded positive customer relations by partnering with other wineries
Data EntryCustomer RelationsSpreadsheet Management

Education

California Polytechnic State University-San Luis Obispo

Bachelor of Applied Science (B.A.Sc.)

Jan 2014Jan 2018

Court of Master Sommeliers

Level 1

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