Sep 2019 – Sep 2023 · 4 yrs

• Part of the leadership team, raised $100mn in series C. Leading product development for Niyo Global and NiyoX including Android and iOS application development, backend software development, infrastructure and information security.
• Responsibilities and Initiatives:
• Heading Technology team, introduced Microservices architecture and executed MEAN/MERN tech stack along with Flutter for app development.
• Hiring talent from industry and academic institutions, Built in-house team from scratch to 120+ members.
• Launched the very first and second neobank apps in India in partnership with IDFC FirstBank and Equitas SFB
• Key contributor to investor presentations, tech due diligence, fundraising activities
• Enhancing Niyo’s Tech Brand in India.
• Delivering key product releases.
• Leadership hiring and development.
• Representing Niyo at major conferences, connecting with media (interviews and articles), publishing blogs

Mar 2015 – Aug 2019 · 4 yrs 5 mos

• Heading the India Development Centre (IDC) for automation and was instrumental in setting up the systems using which Oracle was able to produce 95% DB patches automatically.
• Responsible for central Services and infrastructure that automate the build, test, and delivery of software updates to Oracle customers and to the Oracle Cloud. Led several pivotal team cultural transformations around Agile LEAN, DevQA, and DevOps, streamlining the software delivery to support Oracle's transition to the Cloud.
• Built highly scalable system to support 27k patches/year
• Automated 95% of Database patches
• Business Processes Automated - Patching for DB and FMW products, Backporting code to multiple code lines/releases, Content Management
• Rolled out CI/CD for development teams

Dec 2007 – Feb 2015 · 7 yrs 2 mos · Gurgaon, India

• Part of the tech-leadership team which led the company to a dream listing at NASDAQ. Played a critical role for companies that MMT has acquired or set up in Singapore, Malaysia & Thailand. Spearheaded online post-sales process, BPM, MyRewards, MyWallet, CRM, ERP, and automation teams.
• Helmed IT strategy and operations improvements as a technology leader in one of the top e-commerce companies in India. Setting up development teams for multiple verticals and driving them by using cutting-edge technologies to achieve customer satisfaction.
• Strengthened company’s business by launching first MyAccount section on travel websties in India. Heading MyAccount section (responsive) for makemytrip.com – https://support.makemytrip.com
• Insured huge cost savings by moving 90% of post sales operations online
• Orchestrated complex business flows which helped in bringing down the customer issues by 50%
• Automated tracking of turn-around time (TATs) and failures increased the call center efficiency by almost 25%
• Spearheaded Loyalty program (MyTripRewards) for MakeMyTrip.com
• Spearheaded Wallet program (MyWallet) for MakeMyTrip.com
• Spearheaded first implementation of Oracle RightNow cloud CRM in India. Managing 90 millons+ customer base (one of the largest for APAC region)
• Reduced Average handling time (AHT) of call center agents by 50%
• Spearheaded first impl. of Navision ERP in e-commerce domain in India
• Spearheaded first impl. of Oracle BPM in e-commerce domain in India

Jan 2005 – Jan 2007 · 2 yrs · Hyderabad/New Delhi, India

• C1 India, the leading provider of e-procurement & e-sourcing solutions in India, helps organizations automate the entire purchasing cycle form tendering - indent - payment.
• Responsible for technical architecture design, planning, coding, execution of the project.
• Started with Senior Developer in Hyd, and then was moved to Delhi to setup development center
• Lead team of engineers to create one of the first e-marketplaces in India. A complete solution for the suppliers having the facility to Add Items, Make Catalogs, Shipment with the buyer having the facility to Search Catalog, making PO and receiving the Shipment, PG integration. Implemented cXML to have PUNCH-OUT functionality for buyers.
• Developed e-procurement application for clients like DGS&D and Andhra Pradesh Govt.

Aug 2004 – Aug 2005 · 1 yr · Hyderabad Area, India

• Worked on World Bank Project for APFD R&D Department.
• Worked on financial reconciliation of budgeting, took self initiative of transforming the desktop app to web based app, which helped in creating a centralized system for reconciliation.

Dec 2003 – Jul 2004 · 7 mos · Hyderabad Area, India

• Worked as a software engineer on .NET technologies.
• Closely working with product managers and understanding the requirements. Was involved in development, testing and deployment.

Jan 2003 – Dec 2003 · 11 mos · Hyderabad Area, India

• Netripples.com Inc is organization specially focused in IT Health Care Services for last one decade with major installations world wide and supported with fully owned India Development Center.
• Worked as a software engineer on various projects related to health care, core being the blood bank management system. Major clients included Red Cross Blood Bank Society.