Dec 2023 – Sep 2024 · 9 mos · Coimbatore, Tamil Nadu, India · On-site

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Apr 2021 – Aug 2023 · 2 yrs 4 mos

• Licious is D2C unicorn e-commerce & Retail company, that offers High- Quality, fresh Meats and Seafood and in addition to ready-to-cook and ready-to-eat products. (https://en.wikipedia.org/wiki/Licious)
• First mile to last mile :
• Handling employees in both first mile and last mile which is around 500+ employees with 20+ Stores in across TN, KL and PY.
• Business Partner Role :
• Analysing the business requirements and deploying manpower of shift basis.
• Controlling absenteeism and attrition to achieve the business targets.
• Arrangements of daily wages in case of high absenteeism and sudden business increase.
• Analyzing and increasing the productivity of employees by which reducing the manpower cost.
• Taking responsibility of Manpower, overtime and staff welfare cost shouldn’t exceed CPH of the location.
• Coordinating with 3PL vendors and EB module sources to full fill the last mile delivery needs.
• Developed and implemented people management strategies, maximizing staff capabilities and competencies.
• Delivered proactive coaching and guidance to management teams on best practice, policy and process strategy.
• Collaborated with operational leadership teams to implement talent programs for enhanced staff development.
• Monitored Delivery performance against monthly targets, improving processes to meet annual financial forecasting goals.
• Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.

Jul 2019 – Mar 2021 · 1 yr 8 mos

• Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
• Optimized sourcing networks and used proactive methods to direct source candidates.
• Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
• Negotiated contracts and managed budget for recruiting expenses.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
• Created and delivered HR training sessions to staff, managers and executives.
• Collaborated with managers to identify and address employee relations issues.

Mar 2018 – Mar 2019 · 1 yr · Chennai, Tamil Nadu, India

• Handled 10+ Clients in FMCG, Logistics, and QSR Brands.
• Responsible for sourcing and on-boarding of Delivery Partners
• Conducting field operations in terms of activities and field sourcing at different locations of the city
• Attrition control / Employee Retention and Welfare / Exit Interviews.
• Identified and adding valuable business opportunities with new clients to generate high company revenue and improve bottom line profit.

Mar 2016 – Feb 2018 · 1 yr 11 mos · Chennai, Tamil Nadu, India · On-site

• Established open and professional relationships with team members to achieve quick resolutions for Problems in Hiring.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Built strong relationships with clients through positive attitude and attentive response.
• Mentored and guided employees to foster proper completion of assigned duties.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

Aug 2015 – Feb 2016 · 6 mos · Chennai, Tamil Nadu, India · On-site

• Downloading the requirements from Team Leader
• Understanding requirement from the JD
• Handling Clients from front end
• Sourcing the right candidates for the desired post from Nakuri, Monster and Times Jobs
• Sourcing the candidates in different methods (Head Hunting, Field Sourcing etc.)
• Interacting with clients & candidates developing and maintaining network of contacts to help identify and source qualified candidates
• Ensure all new joiners are done verification and issued offer letter before joining
• Preparing Offer letters and appointment letters to the new joined employees
• Effectively involved in salary negotiations & fixing of compensation
• Planning the monthly targets & Meeting the monthly targets

Jul 2012 – Jan 2014 · 1 yr 6 mos · Chennai, Tamil Nadu, India · On-site

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Analyzed past sales data and team performance to develop realistic sales goals.
• Created and implemented successful sales campaigns to drive leads and increase sales.
• Maintained up-to-date knowledge of sales, payment policies and security standards.
• Listened to customer needs and desires to identify and recommend optimal products.
• Recommended complementary purchases to customers, increasing revenue.
• Built customer loyalty and retention by delivering excellent shopping experiences.