Jahnavi Agrawal

Operations Associate

Bilaspur, Chhattisgarh, India8 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • MBA graduate from IIM Ranchi with strong analytical skills.
  • Experience in risk management and product development.
  • Successfully managed financial strategies for credit card portfolios.
Stackforce AI infers this person is a Fintech professional with expertise in risk management and product development.

Contact

Skills

Core Skills

Risk ManagementProduct DevelopmentAutomation

Other Skills

Analytical SkillsArduinoCommunicationData AnalysisLeadershipMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointNegotiationProgrammingPython (Programming Language)ResearchSQLTeam Management

About

I am a 2022 MBA graduate from IIM Ranchi and currently working as a Fraud Risk Analyst for the Card Present Segment in Proprietary cards of American Express. During my MBA, I interned with ICICI Bank in the Personal loan department with the work focused on product development and was offered a PPO. During my tenure at ICICI Bank, I worked as Portfolio Manager for Amazon Pay ICICI Bank Credit Card where I managed the financial health of the card by implementing different strategies. I have a professional experience in Strategy development, Product development, and Risk management.

Experience

American express

2 roles

Assistant Manager - Fraud Risk Strategy

Nov 2024Present · 1 yr 4 mos · Gurugram, Haryana, India

Risk Management Analyst

Jan 2023Nov 2024 · 1 yr 10 mos · Gurugram, Haryana, India

Icici bank

2 roles

Portfolio Manager

Apr 2022Jan 2023 · 9 mos · Mumbai, Maharashtra, India

  • Managed the financial portfolio of Amazon Pay ICICI Bank Credit Card by implementing various strategies:
  • 1. Engagements
  • ▪ Executed 100+ campaigns in different merchant categories at both online and offline channels
  • ▪ Maintained a Card In Force (CIF) rate of around 70% for better customer experience & engagement
  • ▪ Strategized engagements with merchants as per ROI, Number of customers redeemed & TPV
  • ▪ Coordinated with various partners to increase the velocity of the card
  • 2. Management Reporting
  • ▪ Formulated P&L every month to understand the financial health of the card
  • ▪ Analyzed pain areas of the card business and Strategized solutions to increase the profitability
  • ▪ Expanded business by including PLCC products for non-bank customers, increasing profit by 10%
CommunicationData AnalysisAnalytical SkillsNegotiationRisk ManagementProduct Development

Intern

Apr 2021Jun 2021 · 2 mos · Mumbai, Maharashtra, India

  • Designed an end-to-end process for consumption loans along with the subvention model for point-of-sale purchase
  • ▪ Fabricated a novel card-less EMI consumption loan product for ICICI online merchant partners
  • ▪ Designed an exhaustive process for point-of-sale purchase of personal loans in various industries
  • ▪ Modeled an increase of 12% in online point-of-sale requests by developing a subvention model
Microsoft ExcelMicrosoft PowerPointAnalytical SkillsResearchProduct Development

Iim ranchi ungc-prme

Senior Executive Member

Mar 2021Mar 2022 · 1 yr

Council for student affairs, iim ranchi

Student Representative

Mar 2021Mar 2022 · 1 yr

Alumni and international relations committee, iim ranchi

Senior Executive Member

Mar 2021Mar 2022 · 1 yr

Bhabha atomic research centre ( barc )

Intern

May 2019Jul 2019 · 2 mos · Mumbai, Maharashtra

  • ▪ Developed an automatic trigger circuit to activate the Ignitron switch by coding in Arduino Uno
  • ▪ Eliminated the need for manual intervention for creating differing time delays for different loads

Sail bhilai steel plant

Trainee

May 2018Jun 2018 · 1 mo · Bhilai, Chhattisgarh, India

Alumni relations committee, malaviya national institute of technology jaipur

Student Coordinator

Sep 2016May 2020 · 3 yrs 8 mos · Jaipur, Rajasthan

Education

Indian Institute of Management, Ranchi

Post Graduate Programme — Marketing and Finance

Aug 2020Mar 2022

Malaviya National Institute of Technology Jaipur

Bachelor of Technology - BTech — Electrical Engineering

Jan 2016Jan 2020

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