Surbhi .

Product Manager

Mumbai, Maharashtra, India5 yrs 3 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Expert in digital transformation and analytics.
  • Proven track record in leading high-impact projects.
  • Strong background in product management and strategy.
Stackforce AI infers this person is a Digital Transformation and Product Management expert in the Retail and Manufacturing sectors.

Contact

Skills

Core Skills

Digital TransformationProduct ManagementBusiness TransformationCorporate CommunicationsIt Operations

Other Skills

AgileAgile MethodologiesAgile Project ManagementAutomationAutomation AnywhereBOARDBenchmarkingBusiness AdministrationCC++Change ManagementCompetitive AnalysisCustomer ExperienceCustomer-focused ServiceEnd-to-End Project Management

About

I'm a strategic and tech-savvy professional with a strong background in analytics, digital transformation, and project management. Currently part of the Country Head’s Office at BESTSELLER India, I lead high-impact initiatives involving intelligent planning platforms, generative AI, and process automation. My work focuses on streamlining operations, enhancing decision-making through data, and building scalable tech solutions in collaboration with cross-functional and global teams. Previously at Tata Consultancy Services, I managed enterprise-level IT operations for a global pharmaceutical client, developing deep expertise in server management, scripting, and client communications across multiple regions. I’ve consistently been recognized for my leadership, problem-solving abilities, and executional excellence—driving projects from ideation to impact. With an MBA from NMIMS and a B.Tech, I combine business insight with technical depth to deliver actionable outcomes. With a keen eye for innovation and a track record of execution, I’m driven by solving complex problems and building scalable solutions that make a real difference. I’m always open to new ideas and meaningful collaborations in the realms of technology, product development, and digital transformation.

Experience

Bestseller india

3 roles

Product Manager - Digital

Dec 2025Present · 3 mos

Lead - Analytics, CEO's Team

Promoted

Jun 2024Dec 2025 · 1 yr 6 mos

  • Major Projects Undertaken :
  • BOARD (intelligent planning platform) implementation across brands for budget planning/demand planning, merchandise planning and buying.
  • Integration of BOARD, Fabric.AI and SAP to remove manual dependency for creating cataloguing, article, PO creation and data syncing.
  • Fabric.AI : cataloguing tool with catalogue analysis based on Generative AI
  • Robotic Process Automation (RPA) implementation
  • ODITLY : store process automation
Robotic Process Automation (RPA)Agile Project ManagementJiraGenerative AIProduct ManagementDigital Transformation+11

MT - Project Management (PMO)

Jun 2023May 2024 · 11 mos

Robotic Process Automation (RPA)Change ManagementAgile Project ManagementBusiness TransformationBusiness AdministrationBOARD+4

Cognida.ai

Market Analyst Intern

Dec 2022Jan 2023 · 1 mo · Hyderabad, Telangana, India

Kansai nerolac paints ltd

Product Management Intern

Apr 2022May 2022 · 1 mo · Mumbai, Maharashtra, India

  • Framing an understanding of the products and services offered by the organization along with doing a thorough research on the functioning of their competitor’s. Understanding the roadmap for the product launch and implementing it.
  • Worked with the Product Management team on the launch of a new colour selection tool i.e. a fandeck along with the benchmarking of various product brochures offered by the competitors.
  • Leading the development stage of the product: included handling the communication between the internal and the external stakeholders.
  • Strategizing end-to-end product development and growth strategy (keeping consumer’s perspective in mind) while working in close collaboration with the product, design, research, and marketing team.
  • Identifying and forecasting the colour trends for the year 2022-2023 and incorporating 500+ new shades in the interior and exterior emulsions category.
  • Defining and delivering under a clear set of business metrics and timelines.
  • Devicing and implementing strategy to drive product growth.
Product ManagementProduct DesignEnd-to-End Project ManagementProduct LaunchProduct Development

Svkm's narsee monjee institute of management studies (nmims), hyderabad

2 roles

Senior Member, PlaceCom - Corporate Industry Relations Team

Promoted

Mar 2022Apr 2023 · 1 yr 1 mo

  • Formulation of a strategy for 196(second year) and 268(first year) MBA two-year programme batch campus placements (online/offline)
  • Working with a team of 16 members and leading a team of 38 members from the junior commmittee to achieve the above aim
  • Facilitating the end-to-end Final Placement/Summer Internship process
  • Onboarding elite clients to campus for Corporate Relation engagements such as guest lectures, live projects, summer and final placements etc. in order to expand colleges’ reach across the country.
  • Reformulation of the strategies as and when required.

Member, Corporate Industry Relations Team

Jul 2021Mar 2022 · 8 mos

Ey

Summer Marketing Intern

Jan 2022Mar 2022 · 2 mos · Gurugram, Haryana, India

  • Worked with the Go-To-Market division for the E&Y Alumni Program.
  • Defining and developing strategies to increase the reach of the program. Included registrations, validations, reporting, portal management etc.
  • Developing the communications like: E-Mailers, Alumni portal content, social media content etc.
  • Database Management along with interacting with various stakeholders on regular basis.
  • Formulation of the weekly intelligence report while being aware about the recent developments made by the competitors.
  • Benchmarking E&Y’s alumni portal with the competitors and suggesting strategies to make developments on the same. Report was made keeping the user’s perspective in mind.
  • Handling the communication between internal and external stakeholders.
  • Suggested ways to automate the process of updating the database so as to minimize the manual work. Ways suggested included Python for the implementation.

Wwf-india

Project Intern

Jan 2022Feb 2022 · 1 mo

Performance BenchmarkingCompetitive AnalysisBenchmarkingInternal CommunicationsGo-to-Market StrategyCorporate Communications

Yoga365

Live Project

Aug 2021Aug 2021 · 0 mo · Mumbai, Maharashtra, India

Tata consultancy services

Assistant System Engineer

Jun 2019May 2021 · 1 yr 11 mos · Delhi, India

  • Managed clients across APAC, EMEA, and AMER regions for Eli Lilly, a US-based pharmaceutical company, overseeing email security tasks and supporting Exchange 2016, Skype for Business, and Microsoft Teams servers.
  • Resolved critical email security and mail flow issues, averting potential regional disruptions, and successfully addressed over 1000 user issues, ensuring continuous operational stability.
  • Led projects involving IronPort technology, utilizing scripting for exchange server support and troubleshooting.
  • Acted as a shift lead and backup team lead, overseeing team tasks and managing project-related managerial responsibilities, including preparing quarterly reports and client presentations.
  • Demonstrated exceptional problem-solving skills, resolving region-wide client issues within 30 minutes, resulting in commendation and receipt of an "On the Spot Award" for outstanding contributions to the organization.
IronportRisk ManagementAgile MethodologiesStrategic ThinkingProblem SolvingIT Operations

Punjab & sind bank

Intern

May 2018Jul 2018 · 2 mos · Delhi, India

  • Worked on a project named Bank Networking System at the bank’s HO CBS Cell
  • Learned about the current networking system. Analyzed it, prepared a report on the current problems faced by the bank and suggested solutions for the same.
  • As Wipro was the bank’s network service provider, worked with them as well and understood their role in the banking system.

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA

Jun 2021Jun 2023

Guru Gobind Singh Indraprastha University

Bachelor of Technology - BTech

Aug 2015Jun 2019

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