GAUTAM BAJAJ

Customer Success Manager

Sonipat, Haryana, India1 yr 11 mos experience

Key Highlights

  • Expert in technical support and client training.
  • Strong problem-solving skills enhancing customer experience.
  • Proficient in data analytics using Python and SQL.
Stackforce AI infers this person is a Client Support Executive with a focus on technical support in SaaS environments.

Contact

LinkedIn

Skills

Core Skills

Technical SupportClient Handling

Other Skills

Analytical SkillsC++Cascading Style Sheets (CSS)CommunicationData AnalyticsData StructuresDatabase AdministrationHTMLJavaScriptProblem SolvingPublic SpeakingReact.jsTableauTeam Coordination

Experience

Gtropy

Customer Enablement Specialist

Apr 2024 – Present · 1 yr 11 mos · New Delhi, Delhi, India · On-site

  • As a Customer Enablement Specialist at GTROPY, I provide software onboarding and training for clients, troubleshoot technical issues, and collaborate with cross-functional teams to enhance backend processes. I manage client queries professionally, building strong relationships while ensuring seamless product adoption and an exceptional customer experience.
Technical SupportClient handlingProblem SolvingTeam Coordination

Education

Chitkara University

Bachelor of Technology - BTech — Information Technology

Jul 2019 – Sep 2025

Goverment Polytechnic College

Diploma of Education — Automobile/Automotive Mechanics Technology/Technician

Jan 2018 – Jan 2020

D.A.V Multipurpose Public School

12th — Non Medical

Jan 2017 – Jan 2018

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