Akash Chaudhary

CEO

Bengaluru, Karnataka, India13 yrs 1 mo experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in AI-driven product management.
Proven track record in revenue growth strategies.
Strong leadership in customer support transformation.

Stackforce AI infers this person is a Product Management expert in the SaaS and E-commerce sectors.

Contact

Skills

Core Skills

Product ManagementAi IntegrationCustomer Support ManagementBusiness StrategyP&l ManagementGrowth Strategy

Other Skills

AIApp MarketingBusiness AnalysisBusiness DevelopmentBusiness PlanningCost ManagementCustomer SupportData SegmentationEmail MarketingEmail RemarketingMarket ResearchMarketingMarketing CommunicationsMarketing StrategyMicrosoft Excel

About

Data driven and result oriented product management consultant having an in-depth knowledge about e-commerce industry and consumer expectations from online products. Have an eye for minute details and search for innovative ideas to resolve the problems in hand. A strong team player and able to work effectively in teams as well as independently to meet business and client’s need.

Experience

Curefit

4 roles

P&L Owner - Personal Training

Jul 2025 – Present · 8 mos · On-site

Product, Member Experience

Promoted

Aug 2024 – Jul 2025 · 11 mos · On-site

Cult's first ever AI-driven, real-time support system to enhance user engagement and satisfaction; automation at ~35%
Collaboration across cross-functional teams to build and scale the product, ensuring alignment with business goals
Delivering seamless, personalized experience to members, leveraging AI for faster support and reduced friction in user journey

Product ManagementAI Integration

Mentor - Support Operations

Jan 2024 – Sep 2024 · 8 mos · On-site

Mentored customer support operations and strategy to optimize key performance metrics.
Led transformation of customer support operations, achieving wins in CSAT, AHT, and issue resolution.
Managed and mentored a cross-functional team, ensuring highest E-NPS ratings Q-o-Q.

Customer Support Management

Business Lead

Sep 2021 – Aug 2024 · 2 yrs 11 mos · On-site

Led the development and scaling of the Assisted Growth charter, driving a 20% revenue share within 2 years.
Established the Assisted Growth function as a key business contributor, diversifying Cult’s revenue streams.
Owned the P&L for the Assisted Growth channel, optimizing performance and driving profitability through cost management.

Business StrategyP&L Management

Lenskart.com

Senior Manager - Planning & Growth

Aug 2019 – Aug 2021 · 2 yrs · lenskart

Growth strategy for Assisted Sales function, leading to 2x growth in 2021-22
Deep analysis to identify high impact opportunities and presented recommendations backed by logic and facts
2x growth in overall business with 50% increase in revenue and significant reduction in manpower and incentive payout

Growth Strategy